ScreeningWorks
This platform within ScreeningWorks is used to verify employment.
The Work Number (TWN)
What are the two ways you can send over an ID Verification Link in CRM?
Text or Email
Who can countersign a lease?
Managers
Unreviewed queue should never be older than ____ ?
24 hours
If you are speaking to a resident or prospect about Lease Lock, what should you call it?
Deposit Alternative
The Adverse Action Letter
How many attempts does a prospect or applicant have to validate their ID before a soft lock occurs?
3 times
Based on the CRM Do's and Don'ts Job Aid, Can a manager back date a renewal lease?
NO
In order to consider a tour complete, you must mark the _____ before inviting a prospect to apply via Rent Cafe
This third party platform allows a resident to pay their rent in installments without being considered late.
Flex Payment
An application has _____ hours to complete verifying their income through the VOI link.
48 hours
What are the two forms of identification ID Verify will accept?
Drivers License or Passport
What is the name of the addendum when an applicant will pay the deposit alternative?
Security Deposit Waiver Addendum
Web request are assigned to _____ but should be changed to an agents name during the follow up process.
House
If an applicant is accepted to Liberty Rent, how many days does an applicant have to pay their fee to Liberty Rent and our Move-in costs?
72 Hours
Based on the Application Approval and Denial Flow Chart, What are the two Credit Risk Levels where an applicant will pay the $47 Deposit Alternative monthly with NO Security Deposit?
Limited Established Credit and Moderate Credit Risk
Who can approve manually confirming identification
A Regional Manager
State a reason why you would need to regenerate a lease
Adding or subtracting any items on the lease
When not all occupants can view the lease online
You should send these four items to an approved applicant within 24 hours of approval
1. Welcome Letter
2. Welcome Cost Sheet
3. Lease
4.WIPS Information
What email does an ACM use to log into Asset Protect?
Community Email
What are the 3 fees to collect before screening a corporate application?
1. $250 admin fee
2. 150 Business Screening Fee
3. $50 per occupant
How many days does ID Verify store data before permanently deleting it?
14 Days
When at Step one of Managing the lease in CRM, there are two dates that have to be the same. What are they called?
Expected Move-in and Lease From Date
If a resident is approved for transfer or goes on Month to Month and then wants to go on Notice, how many days notice is required?
30 days notice
This utility service takes care of the billing for: Tash, Water, Sewer, Pest control.
Conservice