Troubleshooting
How often do staff need to clear their cache and describe the process.
What is at least every other week (each time the newsletter says to) and clearing history on basic and advanced tabs for all time.
Describe the steps taken to address the IG not being completed entirely?
What is uncheck the box on the review sheet for IG completed in its entirety and notify the assessor and supervisor.
Name the highest priority treatment pathway an offender can qualify for
What is Moderate to Severe Substance Use
Which policy requires at least one active goal and action step at a time?
What is Policy 513.11
Which need areas require a BHS referral if a moderate or high is generated?
What is Mental Health and Alcohol/Drug Use
What is the first field to check when a PPO reports they are unable to complete a BHS referral in the software?
What is the site ID
Describe the steps to take when the name of the interviewer on the IG does not match the name of the assessor in Vant4gePoint software
What is notifying the assessor and supervisor that the names must match as the same person who completed the interview is required to enter the assessment.
Which pathway houses all available treatment pathway programs?
What is Basic Supervision and Support
Which policy states that "offenders shall not be given a copy of the RNA results"?
What is Policy 703.02
The offender may be exempt from the BHS referral if they are currently participating in what?
What is treatment as documented in the RNA
What area of the offender's page in Vant4gePoint should be viewed in the event that a program instance is not showing as an available option for assignment?
What is inactive programs
Where can the assessor document information on prior convictions?
What is the second page of Correctional Events domain
How do PPOs view class instances outside of their location?
What is the "show more" button
Which policy requires that "Direct supervisors who do not administer the RNA, but supervise staff administering the RNA, must attend RNA initial user training and annual booster training.”
What is Policy 110.09
Where can staff refer offenders to Anger Management class?
What steps do we take to fix a stuck pathway?
What is verify that the pathway is truly stuck then complete an override.
Whose income needs to be documented in the employment domain?
Which staff person oversees class instances in Vant4gePoint software?
What is the Program Liaison
Which policy specifies that inmates who do not participate in the RNA will not be eligible for sentence credits?
What is Policy 513.09
How do PPOs refer offenders to Community Supervision programs facilitated by Geo?
What are the Treatment Pathway program assignments
What is the one reason the RNA Director can remove/unassign a completed RNA?
What is the RNA was entered on the wrong offender.
Who do you reach out to in the event that an RNA team member did not complete their IG entirely?
What is THEIR SUPERVISOR
Who discharges offenders from programs in each setting to release the treatment pathways?
What is the IJC in prison and the PL in community
How many working days do Quality Assurance analysts have to review a STRONG-R and provide the assessor with feedback according to policy?
What is seven
How do Correctional Counselors in the prisons refer inmates to programs in the prison?
What is recommend to register through the treatment pathways