Company History
Spot the Road Runner
Fun Facts
Who you gonna call?
Acronyms
100

Carolina Complete Health went live in this year

2021

100

I am originally from a small town called Turkey, NC.  No stop light, just proceed with caution.  Population is less than 400 people.

Pam

100

CCH Members have access to many different Value Added Services, name 3 of them that apply to our members:

OTC Pharmacy Allowance

My Health Pays

My Healthy Balance

Cell Phone

Weight Watchers

YMCA Diabetes Prevention Program

YMCA Blood Pressure Monitoring Program

Transportation

Health & Wellness Coaching

Hearing Aids

Vision

GED Exam Voucher

Chiropractic 


100

This department who provider manages and responds to provider inquiries or requests including, but not limited to:

  • Credentialing/Network status
  • Contract Questions
  • Claims questions
  • Inquiries related to administrative policies, procedures, and operational issues

Provider Relations

100

MCO

Managed Care Option

200

This Society, who CCH was formerly a subsidiary of,  is the oldest professional member organization in North Carolina, representing physicians and physician assistants who practice in the state 

The NC Medical Society

200

I am a pastor and strong & mighty woman of God

Twania

200

CCH offers telemedicine at no cost to our members. What is the name of the Company/App that provides those services?

Teladoc

200

This is the phone number to call if you want to speak with Member Services

833-552-3876

200

TANF

Temporary Assistance for Needy Families

300

Carolina Complete Health serves Regions 3, 4 and 5, which comprises this many total counties across North Carolina

41

300

I am not a great baker, but I am a great cook and once even owned a restaurant!

Jessica

300

The Region 3 Team is made up of 7 CMs. Name them:

Covey, Liz, Jacquanna, La'Nae, LaQuanta, Colleen, Willie

300

This resource can provide members with free, confidential support and education about the rights and responsibilities they have under NC Medicaid.  

The Medicaid Ombudsman 

300

RAI

Request for Additional Information

400

CCH launched in this month

July

400

I love to ride the Harley with my husband while packing my .38 special

Gina

400

CCH LTSS Members can earn up to $300 per year by participating in this:

LMAC Meeting

400

When your member decides that they want to switch PCS providers, you can initiate the change by emailing this department:

UM (Utilization Management)

400

EPSDT

Early and Periodic Screening, Diagnostic and Treatment

500

Centene, CCH's parent company, is a Fortune _____ Company

50

500

One of my favorite things to do is to load up all of the kids and the dogs into the camper and take our chaos on the road and go camping for a few days.  There may or may not be wine at the end of the day after they've all gone to bed, but it's definitely one of the best things ever.

Jordan

500

Across all channels, CCH has 1661 of these in North Carolina, as of 03/31/24

employees

500

You changed your login password and entered the wrong one too many times, you can reset your password by calling this department: 

IT 

500

PCSP

Person Centered Service Plan