High-Value Care
Mission, Vision, and Values
Strategic Roadmap
100

This component of High-Value Care is "Creating opportunities for
everyone to live the healthiest
life possible"

Health Equity / Access

100

To create healthier
communities, now and
for generations to come is the Memorial Hermann ____.

Vision

100

What does the "E" in the HEALTH acronym stand for?

Ensure high-reliability care.

200

This is the definition of Consumer Experience and Engagement.

"Creating personalized and
compassionate experiences for
all our patients."

200

Name the four Memorial Hermann values.

Community, Compassion, Courage, and Credibility.

200

What does "H" in the HEALTH acronym stand for?

Humanize every experience and Harness smart growth.

300

The component of High-Value Care related to reducing the cost of care without impacting care delivery or quality.

Total Cost of Care
300

"We care for every
member of our
community by creating
compassionate and
personalized experiences" is the Memorial Hermann ____.

Service Commitment

300

To equip, empower and enable the workforce to deliver high-value care aligns with which of the MH Strategic Priorities?

Employee Experience.

400

These are the five components of High-Value Care.

Employee & Physician Well-Being, Consumer Experience and Engagement, Health Equity / Access, Total Cost of Care, and Care Delivery.

400

Name all of the Memorial Hermann Service Standards.

Safe, Caring, Personalized, and Efficient.

400

Utilizing Timeless to accurately track our breastmilk and product inventory would be an example of which Strategic Priority?

Digital Transformation.

500

The Your Voice survey is an example of this component of High-Value Care.

Employee & Physician
Well-Being

500

Ensuring that we are storing frozen breastmilk according to the first-in-first-out method would be applying which of the Memorial Hermann service standards?

All of them! Safe, Caring, Personalized, and Efficient.

500

Keeping freezer and refrigerator temperature logs, dishwasher temp logs, freezer audits, and maintaining an accurate inventory are examples of ways we can meet this component of the MH Strategic Roadmap.

Ensure High-Reliability Care (Quality & Safety also acceptable).