BOH
Trainer Expectations
Service w/ Heart
Menu Knowledge
Trainer Trivia!!
100

How much parmesan cheese goes on a Caesar salad? 

1 Tablespoon 

100

Train, _____ _______, Re-train!

Cross Train

100

What are the characteristics of Engage?

Knowledgeable, Passionate, care/concern!

100

How many ounces are our pork chops? 

7-8

100

Name 5 running sideworks for a server!

Tea, Ice, Glasses, Checking on Bar, restock bevs, restock server togo, restock server coldwell, lemons, seating help.

200

How many fried pickles in a basket? 

7oz or 1 1/2 cups

200

Should be used daily during classroom and OTJ Training

Training Packets

200

What are the characteristics of Arrive?

Proud, Present, attentive

200

How many chicken critters are on a chicken critter salad? 

4

200

How many Caesar Salads can be made at one time in the mixing bowl?

2

300

According to the Texas Today, how often should the dish water in the dish machine be changed? 

Every two hours! 

300

Tell, _____ Do, Review!

Show

300

What are the characteristics of Howdy?

Fun, Friendly, Energetic

300

How many ounces are our beef tips? 

8oz

300

What is the hold time for steak fries?

5 minutes!

400

How long does bread bake?  

8 minutes - 4 on each side! 

400

Passion, _______, Integrity, Fun! 

Core Values

Partnership 

400

What are the characteristics of Respond?

Kind, Courteous, Respectful

400

Which dressing is served with Boneless wings? 

Blue Cheese! 

400

What is the shelf life for all cut fruit?

1 shift

500

What is the appropriate diameter for a burger patty and roadkill?

6"

500

Four Easy Steps to Legendary Training!

Tell, Show, Do, Review.

500

What are the characteristics of Thank you? 

Genuine, Memorable, Grateful

500
What dressings are not made in house? 

Low Fat Ranch!

500

According to Texas Today, what is the appropriate temperature for hand washing?

As hot as you can handle