During The Robbery
Evidence
Observation Skills
Communication
Post-Robbery Procedures
100

This is the 1st rule when a robbery is taking place: follow demands and avoid sudden movements.

What is comply with robber's request?

100

If a robber gives you this, you should move it slowly to preserve it as evidence.

What is a robbery note?

100

Employees have only a limited amount of this to observe the robber.

What are a few moments?

100

This person should be notified after law enforcement is contacted.

Who is the VP or senior management?

100

Staff must stay away from these and not count them after a robbery.

What are cash drawers?

200

Theses items should be handed over along with the rest of the money.

What is loose bait money?

200

Employees should avoid touching anything the robber may have touched to protect this.

What is physical evidence?

200

This referance point can help estimate the robber's height.

What is door mullion height marker?

200

Employees may contact this group to let them know they are safe.

Who is a family member?

200

Staff & members complete these forms without comparing details.

What are individual description forms?

300

Employees must follow these without hesitation during a robbery.

What are the robber's instructions?

300

This device should be activated once the robber exits the building.

What is the silent alarm?

300

Robbers and imposters are particularly observant of employees displaying this behavior.

What is inattention or distraction?

300

This sign should be placed on the door once staff move to post-robbery procedures.

What is the branch emergency closure sign?

300

This should be activated as soon as the robber exits the building.

What is the silent alarm?

400

Staff should observe & remember these identifying features of the robber.

What are tattoos, scars, disguises, or facial hair?

400

Unless requested by the robber, this should be done with the robbery note.

What is setting it aside and not returning it?

400

Employees should stay alert while entering and leaving this type of location.

What is a branch or facility?

400

Focus on your surroundings should begin at this point when arriving at work.

What is when approaching the branch or building?

400

This area should be locked, and no one allowed to leave.

What is the front door of the branch?
500

This should be pressed only as the robber is exiting the branch.

What is the panic button?

500

If it is safe to do so, employees should note this information after the robber leaves.

What is the robber's method of escape or vehicle details?

500

The success of apprehension and conviction may depend on this.

What is accurate description of the robber?

500

Employees are strictly prohibited from speaking with this group.

Who are media reporters?

500

Law enforcement typically wants this information first upon arrival.

What are the video recordings and photos?