Arriving to Work
Robbery Procedures
Emergency Procedures
Safe Entry Signal
Random
Trivia (=
100

What should you pay close attention to as you approach the workplace?


what is, your surroundings.

100

The statement frequency for a free checking account.

What is, monthly

100

a club account can be accessed through the ATM

what is, false

100

What is the purpose of a Safe Entry Signal?

what is, The Safe Entry Signal provides a visual notice that the building is secure and safe for employees to enter. If the safe entry signal is visible, it is safe to enter the building.

100

Name the Westland branch designated meeting place.

what is, Party store parking lot directly across the street.

200

What should you do be parking your vehicle when you arrive to work?

Drive around the building before parking your vehicle to look for individuals who may be loitering or any unusual activity.

200

The amount required to keep a basic checking account open.

What is, a combined daily balance of $199 from the savings, checkings, club and or cd accounts

200

the minimum balance required to open a club account

what is, $0.01

200

At the close of each business day, a designated employee will post?

what is, a closed sign in a designated window / door. 

200

If the police are on location when you arrive to work what should you do?

Who is, do not enter the building. Go to the designated meeting place and wait for instructions.

300

If you feel uncomfortable, what should you do next?

what is, do not enter the building. Contact your manager or wait for management to arrive onsite who will assess the situation and determine next steps 

300

The monthly service fee for a dividend bearing checking account

what is, $6 if the combined daily balance of accounts is less than $1000

300

The transfer/withdrawal limit on a club account

what is, there is a limit of no more than 6 transfers or withdrawals per month 

300

The first person to enter the building must do what?

What is, ensure the location is safe and secure and will remove the closed sign. 

300

The Great Lakes

What are, Lake Huron, Lake Michigan, Lake Ontario, Lake Erie, and Lake Superior

400

What should you always do when approaching the employee entrance?

what is, Use caution.

400

The check writing fee for a business basic checking account

What is, $.20 per item

400

Members can direct deposit into their club account

No, a direct deposit can be set up to a savings or checkings account, from there funds can be set up for transfer to a club account using the payroll deduction distributions form

400

Before a team member can walk into a branch in the morning, they must first?

What is, confirm the Safe Entry Signal is visible before entering the building.

400

The continent closest to Antarctica 

What is, South America

500

Can you enter the branch by yourself without another team member being present?

What is, No. For safety, you should not enter the building without another team member present. However, if you have a handheld panic button you may enter the building alone.

500

The reason that members don't get their checks back in the mail

What is, to process payments faster and more efficiently

500

There's a designated date by the credit union for Christmas Club funds to be annually transferred.

No, at this time a member may select any date for an annual transfer or elect not to schedule any specific date for transfer or withdrawal of Christmas club funds

500

If the Safe Entry is not visible upon arrival, what are your next steps?

What is, 

-Do not enter the building

-Stay in your vehicle and be observant. If a coworker tries to enter the building, stop them.

Call the main phone number (734)522-3700 and extension

-If call is answered, ask if it's safe to enter. Wait until the safe entry signal is visible. (at which time you may enter building)

-If the call is not answered, go to designated meeting place and wait for management to arrive.


500

The hottest planet in our solar system

What is, Venus