Who to Contact
What to do
Next Steps
Where
Who
100

 Immediately after the suspect leaves the area 

Who is the closest partner to you

100

These items are handed out after the suspect leave that will help law enforcement identify the suspect.

What are completed Ident-A-Card and vehicle description card

100

You have pressed the hold up button and you have notified the closest partner to you that you have just been robbed. What is the next thing that you do?

What is lock the door

100

Taped to the phones, security binder and business cards

Where you can find the physical address?

100

Physical Securities Team

Who are Jeremy Morris, Kevin Doty, & Tim Carlton

200

Even though you have pressed the hold up alarm, who else should you call?

Who is 911

200

The suspect hands you a demand note, what do you do with it?

What is place it to the side or throw it on the ground

200

This Episys command will disperse a specific amount of money 

What is Ctrl Alt R Enter

200
These are located next to the check printer

What are the bullseye signs

200

Partners may contact ______ after a robbery

Who is their family

300

If you are approached by the media, who should you refer them to?

Who is Tracy Szarzi-Fors

300

The police have pulled up to the building and are approaching the entrance

What is keep your hands in plain sight with your badge in your hand and let them in

300

A member is not able to stay to speak to the police officers. This is what you need from them. 

What is their Name, Address, and Phone number

300

This measuring tool will give us an accurate height of the suspect and is located where

Where is the MC's front door

300

This partner will delegate robbery procedures

Who is the MOD

400

This internal number will notify our WPCU Incident response team

What is 5555

400

If no one answers 5555, who else should you contact?

Who is the Security Response Manager, Security Specialist or the Facilities manager?

400

This is what we would do to ensure that witnesses accurately describe their experience 

What is separate them 

400

Ident-A-Cards and Vehicle descriptions locations

Where is the robbery binder 

400

This Mass Notification Software Program is a real time communication platform 

What is Veoci

500

If asked to go to the Police station to give a statement, this department will schedule a partner to go with you. 

Who is the Human Resource department?

500

You are the first partner to arrive at the Member Center in the morning, what should you do?

What is drive around the building and look for anything out of place/ordinary

500

If you have cash in your drawer, this is your next step

What is lock your drawer

500

This Episys Robbery command is located where on the teller line

Where is by the phone at each pod

500

Who can you let into the building prior to the police clearing the scene?

Who is NO ONE