Bar Knowledge
Blackout Days
?Questions to Ask?
SAs Preparation
Appearance
100

What are the 3 Draught Beers that we offer at the main bar?

Stella Artois

Karbach Hopadillo

Saint Arnold Amber

100

Are you allowed to request off on a blackout day?

No

100

What do you ask if someone says they want a filet?

Size

Temp

Simply Prepared

Sides

Sauces

100

What should an SA do the second a table is seated?

Pour Water's

100

How many rings/earrings are allowed per hand/ear?

1. No dangles 

200

What are the ingredients in our Classic Old Fashion?

fee brothers orange bitters,

angostura bitters, bourbon, sugar cube

200

What will happen if you call out on a Blackout date?

Termination (some conditions apply)

200

What 2 basic questions should you ask if someone orders a Salad?

Petite/Regular Portion

Types of Dressing

200

How long should we wait to bus a table once they leave?

Immediately!

200

What is our hair policy?

Presentable and styled (not just out of bed look) Men's hair can not cover the ears or touch the shoulders. 

300

What are the items that come with our C&C Board?

(3) cured meats, (3) artisan cheeses

pickled vegetables, marinated olives

stone fruit mustard, crusty bread

300

Is Christmas is a Blackout Day?

No! The club is closed

300

What fish sauces do we offer?

Cocktail

Tartar

Remoulade

300

T/F All SAs are allowed to eat in Solaris at the same time

No. One SA must stay with one Server

300

I just got a sick new tattoo. Can I show the members?

Unfortunately it must remain covered. 

400

What are the three Pappy Van Winkle Options that we offer?

Pappy Van Winkle 15

Pappy Van Winkle 20

Pappy Van Winkle 23

400

What are the three major Brunches on Blackout Days?

Easter

Mother's Day

Thanksgiving 

400

What are 10 sides that we offer?

regular or homemade chips, whipped potatoes, baked potato, french fries, sweet potato fries, beer battered onion rings, rice pilaf, cole slaw, broccoli, brussels sprouts, green beans, asparagus, spinach,sauteéd mushrooms

400

Are team members allowed to step off the floor, if the task does not pertain to work?

With Captain's approval

400

Name two important features of the white button down that must be followed

Fits (Not baggy or too tight)

Ironed (No Wrinkles!)

500

What are the 5 DOMESTIC CABERNET SAUVIGNON & LEFT BANK BORDEAUX that we offer by the glass?

Joleté Wines,Walla Walla Valley, Washington 2019

De Martino, ‘Legado,’ Maipo Valley, Chile 2020

Aperture Cellars, Bordeaux Blend, Sonoma, California 2021

Ch.Brane Cantenac, ‘BarondeBrane,’ Margaux, Bordeaux, France 2012.....

Robert Foley, 'ROCC Private Label,' Napa Valley 2018

500

What are 4 Blackout days that take place on Mondays?

Labor Day

Memorial Day

Houston Bar Harvest Ball

Presentation Ball

500

If you can not make it to a shift, who should you call? 

713-874-6399

500

T/F It is only the SAs duty to clear/reset tables

False! All team members are expected to reset tables if business levels provide

500

What is the number one factor that causes ROCC team members to be out of dress code?

Nametag