A Super Role!
[TRIAL] This document outlines the rules, responsibilities, and benefits for every Costco employee. Supervisors are expected to enforce and follow it fairly.
What is the employee agreement/manual?
A successful supervisor uses these 5 guiding principles to make consistent decisions with the law, members, employees, suppliers and shareholders.
What is the Costco Code of Ethics?
A good supervisor uses this regular-timed process to give honest feedback, recognize achievements, and help employees grow—while a bad supervisor rushes through it, offers vague criticism, or skips it altogether.
What is a performance review?
According to the Rothman Workplan, a successful Costco supervisor looks to this principle during recruitment to ensure the team reflects the broader community and ensures fair represntation.
What is Diversity ?
A good supervisor uses this tool to document employee development, raise concerns, track progress and recognize achievements —while a bad supervisor forgets to use it or only brings it out when there’s an issue/problem
What is a performance log?
As a new supervisor it is not about about giving away your work but about assigning the right task to the right person at the right time.
What is delegating/delegation?
A good supervisor ensures new hires are paired with more experience staff, to offer support and guidance i. A bad supervisor just expects them to carry it out the job without showing them how to do it.
What is the buddy system?