Healthcare Team
Team member traits should include:
being non-judgmental
being compassionate
being patient and
being clear in __________.
communication
_______ defines who is responsible for tasks based on level of education, training and certification.
scope of practice
an outpt setting where pts receive medical care......
ambulatory care
Traits of a good healthcare team member can include: (give me an example of a shared characteristic)
sharing goals, clear goals and responsibilities, mutual trust, reliable execution of plan of care, ability to adapt quickly, continuous learning
What is patient-centered medical home care? (PCMH)
type of team-based care for pts with chronic illness or long-term needs
HC Teams should make patients feel as if they can ______ healthcare professionals.
trust
one example of MA responsibilities/jobs include:
administering meds
placing an IV
placing a urinary catheter
certain tasks in assisting surgical procedures
placing a cast on a pt
taking x-rays
setting designed to treat minor acute conditions
acute care facility/clinic
physicians are licensed to _______ and treat pts
diagnose
Team members include: (3)
physician, Nurse/NP, MA can also include specialty docs and admin staff if needed
_______ is the administration role responsible for scheduling and greeting patients. typically, do not play a clinical role.
receptionist
one of the MAIN jobs performed by the MA is......
collecting vitals
where pts stay while undergoing physical therapy after an accident or injury
rehabilitation facility or rehab
_______ role that oversees the function of the medical office and does not typically have a clinical role.
supervisory
The ____ aims to create value for pts, provide quality outcomes by physicians, are a vital part of the team and consist of a group of healthcare providers (team)
Accountable Care Organizations (ACO)
Hierarchy from top to bottom includes:
physician or office manager
nurse practitioners
nurses
medical assistants
receptionist/phlebotomists
T OR F
true
Vitals include:
BP, weight, height and _______
pulse rate
where pts live with healthcare professionals available to perform tasks such as administering meds but needs MINIMAL assistance and has no foreign "tubes" attached to pt.
assisted living
the medical assistant is at a level of hierarchy above receptionists and _______
phlebotomists
under the ACO, providers are held _______ for the quality and cost of care they provide to pts.
accountable
medical assistants must operate within their ______ of _____.
scope of practice
an example of an administrative role of an MA is:
preparing copies of med records
calling ins companies
answering phones
scheduling appts
collecting payments.
here pts live with healthcare professionals available to perform tasks such as administering meds and pt MAY have an external "tube" such as an IV, catheter or feeding tube.
nursing home or Skilled Nursing Facility (SNF)
sterilizing equipment, applying dressings to wounds, drawing blood, giving immunizations and performing ______ are part of the clinical role of the MA
EKGs - electro-cardio-gram
one of the goals of ACOs are to cut costs for pts and reduce unneccesary tests
T OR F
True