Bedding
Give me your mattress protector presentation.
Good job.
How long does a customer have to cancel a Vendor Direct item?
They have to cancel same day.
Give me your ESC presentation on a leather power sectional.
Great job!
Name all the eligible finishing touches.
Sofa tables, ottomans, rugs, rug pads, floor lamps, accessories, and DECO.
How do you know when Cindy's nearby?
The sound of her heels.
What are the different types of light and sound therapy on the Motion Restore?
Warm, neutral, cool. White, pink, brown.
How long does a customer have to open their furniture boxes on doorway delivery to report any damages?
48 hours.
What was added to the ESC boards and our ESC in general?
Seam seperation.
For example, stops the echo in the room and personalization. Rug pad helps the rug from slipping and adds comfort.
Who is most likely to break down in song and dance on the sales floor?
Rich.
What is the material called TEMPUR uses that is different than other foams?
Advanced Relief Material.
What information do you need to write down on a check when you take that as a form of payment?
Phone number, order number, store number, license number, auth number, date of birth, and state of issuance.
Which accidental damage will GuardIt NOT cover?
Jaws and Claws.
What kind of ottomans are not considered a finishing touch?
Bumper ottomans.
Who do we need to put traffic signals in due to them speeding all over the store?
Aaron.
What is in the Tuft and Needles that make it exclusive to RTG?
T&N Adaptive Cool
What kind of delivery can you use on reselections?
Full service set up.
How much do you make on selling the GuardIt?
12%
What's the benefit of getting a DECO club?
20% all accessories, rugs, floor lamps, ect for 3 years with a one time payment.
What kind of videos does Antonio watch on his phone?
1. Furniture PK
2. Real Housewives Atlanta
3. National Geographic / Wildlife
4. Parkcore
3. National Geographic / Wildlife
On the new TEMPUR pillows we have coming in on Tuesday, what's different about them?
ProAdjust allows you to take out the foam in the pillow to fit the customer.
How long do you have to stay at the window when giving cash to the office?
Until they're done counting and tell you "you're good!"
What failure is NOT covered under the manufacturer warranty but IS covered with GuardIt on all PWR and lifestyle bases?
Surge protection.
What are you able to upgrade to a finishing touch?
Table lamp to floor lamp. Tables to sofa table. Cocktail table to cocktail ottoman.
What animal has chased Antonio into a tree?
1. Bear
2. Pig
3. Jaguar
4. Coyote
2. Pig