Bedding
Reason(s) to buy our mattress protectors.
What are a 5 year or 10 yr warranty (with cooling)? *Or What is we will replace the mattress?
The length of time a customer has to cancel a vendor direct
What is must be canceled the same day?
10 and 12%
What is the cost for non motion & motion ESC coverage?
These count towards your Finishing Touch goal.
What are sofa tables, ottomans, rugs, rug pads, floor lamps, and DECO?
One Google review
What do you need to qualify for our Early Out contests?
Warm, neutral, cool. White, pink, brown.
What are the different types of light and sound therapy on the Motion Restore?
The amount of time your customer has to report damaged doorway delivery items.
What is 48 hours?
This condition or issue was recently added to thing covered by our ESC program.
What is seam separation?
21 a month.
How many Finishing Touches do you need a month?
Three Google reviews or more in a week
How many Google's do you need to get an Early Sunday?
Advanced Relief Material.
What is the name of the material TEMPUR uses that is different than other foams?
The information you need to write on a check.
What are the phone number, order number, store number, license number, auth number, date of birth, and state of issuance?
This kind of pet damage is covered by our ESC program.
What is biological staining?
These ottomans don't count as Finishing Touches.
What are bumper ottomans?
Monday though Saturday 10 - 4:30 & Sunday 11 - 5:30
What are our pick up hours?
The substance found exclusively in RTG Tuft and Needle mattresses.
What is T&N Adaptive Cool?
Delivery dates to offer the customer on a reselect
What is the next available standard open delivery date and beyond?
The percentage you make on ESC.
What is 12%
10%
What percentage do Finishing Touches pay?
We can't give you a firm delivery date until the following business day
What is the best way to explain a flip order delivery date set up?
This is a new feature for the ProAdjust TEMPUR pillows
What is: allows you to take out the foam in the pillow to fit the customer?
This form of payment is not refundable.
What are debit card payments?
What failure is NOT covered under the manufacturer warranty but IS covered with ESC on all PWR and lifestyle bases?
What is a power surge?
These are upgradeable to Finishing Touches within a package.
What are: Table lamp to floor lamp. Any occasional table to a sofa table. Cocktail table to cocktail ottoman.
This will never get you in trouble.
What is selling the D/A & /or the calander?