Diagrams
What is the method shown as a funnel where you start with the problem and end with the root cause?
What are the 5 why's?
Equipment and tech fall under this category
What is a Machine?
First step in getting a team together
What is forming?
First Step of RCA
What is defining the problem or goal?
This kind of diagram has a "backbone" and has categories that may lead to the root cause.
What is the fishbone diagram?
The place and environment of occurrence fall under this category
What are surroundings?
Second step in getting a team together
What is Storming?
Compares a deviation from the normal in order to identify the root cause of deviation. It explores the contributing factors that could have affected system performance.
What is Change Analysis?
Second step of RCA
What is Brainstorming possible root causes?
Combines a bar chart and a line chart
What is a Pareto Chart?
One's physical or mental capacity or limits fall under this category
What is Man and Mind Power?
Third step to get a team together
What is Norming?
This method analyzes different effects caused by specific hazards and investigates how controls failed to prevent the accident.
What is Barrier Analysis?
Third step of RCA
What are devising solutions?
Organizes a large number of ideas into their natural relationships.
What is an Affinity Chart?
The process in which someone works falls under this category
What is the Method?
Fourth step to get a team together
What is Performing?
Records and visually displays all of the actions and conditions that led to a particular problem/event.
What is Casual Factor Analysis?
Fourth Step of RCA
What are implementing solutions?
Asks keywords like: Who, What, When, Where, Why, How, and How many
What is the 5W2H Method?
Someone's purpose or expectation from the product.
What is the Mission?
Final step to get a team together
What is Adjourning?
Involves quick evidence gathering to establish a timeline for actions and conditions leading up to a problem/event.
What is Event Analysis?
Final Step of RCA
What are monitoring results?