Weed Man Basics
Why is consistent service important for lawn care results?
What is because lawns respond over time, not instantly?
Why is pre-emergent weed control important?
What is preventing weeds before they grow?
What visual change may occur before weeds disappear?
What is weeds turning yellow or brown?
What is the first thing you should do at the beginning of every call?
What is let the customer know the call is recorded for quality and training purposes?
Why are grubs a problem for lawns?
What is they damage roots, causing dead patches and weak grass?
What role does timing play in Weed Man applications?
What is ensuring treatments are applied when they are most effective?
Which Weed Man program focuses on fertilization and weed control?
What is the Essentials Program?
What is one thing customers can do to support results?
What is follow watering and mowing recommendations?
What should you do before discussing services or pricing?
What is ask questions and listen?
How can customers tell if they have a grub problem?
What is brown or dying patches, spongy turf, or increased wildlife digging?
What is one reason a lawn may not look perfect immediately?
What are weather conditions, lawn history, or soil condition?
Weed Man programs are customized based on what?
What are lawn condition, customer goals?
Why is it unrealistic to expect a “perfect” lawn in one season?
What is lawn issues develop over time and take time to correct?
Why should you repeat or summarize what the customer says?
What is to confirm understanding and build trust?
What phrase helps customers understand prevention is better than repair?
What is “treating early protects your lawn before damage occurs”?
What is the main difference between professional lawn care and DIY products?
What are professional-grade products and expert application?
What should agents emphasize when explaining program cost?
What is value and long-term results?
When should customers expect to see noticeable improvements?
What is over time with consistent service?
What should you do if a customer isn’t ready to commit?
What is schedule a follow-up?
What happens if grubs appear later in the season despite the early treatment?
What is Weed Man provides a post-emergent treatment at no charge?
Why does Weed Man emphasize education with customers?
What is helping customers understand expectations and value?
When is the best time to discuss 'add-on' services with customers?
What is when explaining overall lawn goals?
What should customers expect to see after weed control treatments?
What is gradual improvement, not overnight results?
What should you do if they don’t know an answer?
What is be honest and find out?
How can you explain the value of the guarantee compared to DIY treatments?
What is we monitor the lawn all season and treat on post-basis at no charge if grubs appear, giving full-season protection DIY products can’t match?