Pt safety management
A system that supports reporting and learning is implemented
What is the patient safety incident management
A documented and coordinated approach to disclosing patient safety incidents to clients and families, which promotes communication and a supportive response, is implemented
What is Patient Safety Disclosure
ROP stands for
What is required organizational practices
These are 2 of the 3 annual training sessions related to safety that all Waypoint staff are required to complete
Infection Control and hand hygiene
Human Rights
Therapeutic Interventions
IT is developed and implemented for the organization
A patient safety plan
THIS system is Waypoint’s electronic incident reporting system for all incidents, including near misses. All staff have access to this reporting system and are able to report anonymously or confidentially.
What is SPIRIT
The Director of Ethics and Spiritual Care is often engaged in the disclosure process to support spiritual and emotional needs of the patient/client/family. As determined by the patient/family/staff impacted by the incident, THIS team may be contacted for support. Consideration is given to staff’s needs for emotional support
What is the Traumatic Incident Support Team (TIST)
There are THIS many ROP to address in accreditation
What is 31
THIS patient survey process assesses family centered care annually?
Patient/client safety plans need to consider safety issues in the organization, the delivery of services, and the needs of patients/clients and families. They may include a range of topics and approaches, such as mentoring team members, the role of leadership (e.g., patient/client safety leadership walkabouts), implementing organization-wide patient safety initiatives, accessing evidence and best practices, and recognizing team members for innovations to improve patient/client safety. Like THIS award given annually
What is the Patient Safety Award
Information regarding what, when and how to report patient safety incidents is located on Waypoint’s internal website called this NAME , and included in the patient client safety handbook
What is PENnie
Patient Safety Incident and Critical Incident reporting occurs in accordance with the
What is Patient Incident Investigation, Reporting and Follow-up Policy.
There are THIS many categories for accreditation and they are the categories of the binders.
What are 6
This training is for staff working in the ATRIUM building including personal safety, planned room extractions, graphical user interface, etc.
Provincial Forensic Orientation
All patient safety and employee risk incidents are reported through Waypoint’s staff and patient safety incident reporting system (SPIRiT) and are reviewed and analyzed by managers and staff . THESE meetings are held after significant patient safety incidents. Patient safety
What are Debriefings
Staff from THIS department monitor patient safety incidents for data quality and for access/escalation purposes; efforts are made to ensure data integrity prior to reporting. Managers are responsible for incident review and follow-up, in accordance with policy. Data is analyzed for quality improvement and reporting purposes
What is Quality & Patient Safety
Where a staff member becomes aware that a patient has or may have suffered harm, he or she will immediately bring the information to the attention of the Most Responsible Physician (MRP) and
What is management
This Year the tours and surveyors are onsite during this time.
What is May 8- 11th
These people ( currently on hold from Waypoint due to the Pandemic) are provided with onboarding orientation including hand hygiene and working with vulnerable people. 1:1 training is also provided where identified.
Who are Volunteers
Waypoint has an overarching Quality Risk and Safety Plan for 2017 – 2032; 2020-2025 QRS Plan is currently under review. Waypoint’s Strategic Plan 2020 - 2025 includes providing exceptional patient centred care as a strategic objective with a measure aimed at decreasing patient harm. They can be found HERE
What is PENnie, internal website or the external website
Where it is identified that lessons learned and/or opportunities for improvement have broader application to other units/departments/peer hospitals etc. THIS is done to inform others
What is shared (e.g. inquest recommendations, Leadership Team, Regional Patient Safety Advisory Committee).
Waypoint recognizes that patients/clients and families have the right to be informed about their healthcare, including the right to be informed of this information
What is harm that may have occurred in the course of receiving healthcare at Waypoint.
Waypoint expects THIS of the staff who encounter the Surveryors.
Be your self, engage, tell stories that demonstrate your knowledge, wear your badge, hand hygiene, protect patient PHI information
This is defined as "addresses specific patient safety focus areas are provided at least annually to leaders, team members, and volunteers"
what is Patient Safety training and education
Quality tools such as Root Cause Analysis and Action (RCA2), Lean events, Fishbone and Constellation diagrams are employed to do THIS
what is address safety issues and identify potential risks and opportunities for improvement.