Luxury Acrylic
SOP's & Financing
Luxury Solid Surface
Sales 2.0
Accessories
100

Name at least 3 benefits that a customer will get with our acrylic shower system.

Beautiful

Easy to clean/Mold and Mildew resistant. 

Watertight

Lifetime warranty

Non-porous 

100

How many day to you have to turn in a completed job?

ONE

100

What is the name of our solid surface product?

Puro Stone

100

Name our 7 Step Selling System in order

Warm-up

Measure/Inspection

Company Story

Product Demo

Pricing

Close

Warm-down.

100

How many shelves are in our corner caddy?

4

200

Name the 3 types of acrylic walls we offer as an Elite Luxury Bath Dealer?

Smooth

Simulated Tile

Impressions

200

Which platform do we use to start a finance application?

Sales Pro (Leap)

200

How many colors are offered with Puro Stone

5

200

Name this type of close when you ask the customer if they will be paying for their deposit with a check or credit card?

Assumptive

200

How many shower seats do we offer? Double points if you can name them.

3

Folding bench (holds 400 LBS)

Bench Seat

Corner Seat

300

What are 3 exclusive features Rose can offer as an Elite Luxury Bath Dealership?

Microban

Exclusive Colors

Puro Stone

300

Give 3 benefits of Puro Stone

Looks and feels beautiful.

Looks like stone without the maintenance.

Completing solid surface

Easy to clean

Microban makes it mildew resistant. 

Only "Elite" dealers can offer it.

300

What is the name of the close when we explain this is a slower time for our business and we can offer the best discounts of the year?

Seasonal/Promotional Close

300

What do you need to add when covering an existing pony wall?

Pony wall cap

(and add material)

400

What are the maximum sizes of small and large custom color walls?

Small 40"x98"

Large 65"x 98"

400

Name this close when we explain to the customer that we are offering a lower price because we were able to purchase a large quantity for a lower price.

Bulk order close

500

In addition to the general agreement and addendums, what else needs to be submitted in order for the sale to be complete?

Before and After Drawings 

At least 10 photos of the bath with measurements.

Commission Statement

If applicable, financing must be complete.

500

Name the close when we tell customer we are able to discount while supplies last. 

Scarcity or Now or Never close.