Winning hearts and minds
According to Jonathan Haidt, it is the instinctive, emotional, impulsive part of the human mind.
What is the elephant?
Encouraging someone to try again after a setback might help them develop this mindset.
What is the growth mindset?
These kinds of stories are encouraging, hopeful, kind, and suggest options for moving forward.
What are "useful stories"?
This is the common term for a person-in-charge who doesn't delegate well and wants to tell you exactly how to do your job.
What is a micromanager?
Their breed is Alaskan Malamute.
What is the UW mascot's Husky breed?
Eric calls these the "transmission network for leadership."
What are relationships?
Setting clear expectations is an example of doing this well.
What is delegation or sponsorship?
They are the two types of behavior that leaders need to balance when they are leading teams.
What are task and relationship?
According to the Multipliers reading, managers who think they are the smartest person in the room are an example of this type of manager.
What are diminishers?
It was the year UW was founded.
What is 1861?
Taking a new coworker out for coffee would be an example of this influence strategy.
What is relationship building?
This is the thing that "cures conflict" according to the colorful handout.
What is curiosity?
This basic element of teams involves agreeing on how the team will do its work.
What is a "clear working approach"?
According to Daniel Pink, paying people for this kind of work actually reduces performance.
What are tasks that require cognitive effort?
It was the original location of the UW campus?
What is downtown Seattle?
A TED talk is an example of this influence strategy.
What is impact management?
According to our guest speaker Elise Foster, which kind of leader has a high tolerance for mistakes?
What is a multiplier?
What is asking if they want feedback?
Leaders who refuse to fire a toxic employee might not be comfortable with this influence strategy.
What is coercion?
It is the oldest building on the UW campus.
What is Denny Hall?
If you can tell the person you are trying to influence them, you are probably not doing this.
What is manipulation?
This facilitation technique from Kaner's chapter on group decision-making is excellent for showing someone that you've really heard what they said.
What is paraphrasing?
This is one of the categories of skills Katzenbach and Smith say that a real team needs to have?
What are functional/technical, problem-solving/decision-making, or interpersonal skills?
What is giving harsh feedback in public?
It was Seattle's first world's fair, held on what is now the UW campus. Rainier Vista, Drumheller fountain, the George Washington statue, and Architecture and Cunningham Halls were built for it.
What was the 1909
Alaska-Yukon-Pacific
Exposition?