Organizations & their effectiveness/ Managing Conflict, Power, and Politics
Stakeholders, Managers, and Ethics
Organize in Global/Challenges of Organizational design
Authority & Control/Specialization and Coordination
Creating & Managing Organizational Culture
100
The clash that occurs when the goal-directed behavior of one group blocks or thwarts the goals of another
What is Organizational Conflict?
100
People who have an interest, claim, or stake in an organization
Who are Stakeholders?
100
A permanent task force used to deal with ongoing strategic or administrative issues
What is a team?
100
The price at which one division sells a product or information about innovations to another division
What is a transfer price?
100
The set of shared values and norms that controls organizational members’ interactions with each other and with people outside the organization
What is organizational culture?
200
He created a model of organizational conflict, including the stages of latent conflict, perceived conflict, felt conflict, manifest conflict, and conflict aftermath
Who is Pondy?
200
Rewards such as money, power, and organizational status
What are inducements?
200
The power to hold people accountable for their actions and to make decisions concerning the use of organizational resources
What is authority?
200
A system of evaluating subordinates on their ability to achieve specific organizational goals or performance standards and to meet operating budgets
What is management by objectives (MBO)?
200
general criteria, standards, or guiding principles that people use to determine which types of behaviors, events, situations, and outcomes are desirable or undesirable
What are values?
300
The ability of one person or group to overcome resistance by others to achieve a desired objective or result
What is organizational power ?
300
Inside stakeholders & stakeholders
What are the two types of stakeholders?
300
A linkage that results when a director from one company sits on the board of another company
What is interlocking directorate?
300
Managers cost money in the organization
What is a bureaucratic cost?
300
The two types of values
What are terminal and instrumental?
400
The study of how organizations function and how they affect and are affected by the environment in which they operate
What is Organizational Theory?
400
The moral rules and values that a group of people uses to control the way they perform a task and use resources
What are professional ethics?
400
Complexity, Dynamism, Richness
What are three factors causing uncertainty?
400
Trade that takes place between a company and its network of individual customers using IT and the internet
What is Business-to-customer (B2B) commerce?
400
The standards or styles of behavior that are considered acceptable or typical for a group of people
What are norms?
500
A tool used by people to coordinate their actions to obtain
something they desire or value
What is an "Organization"?
500
Utilitarian Model, Moral Right Model, and Justice Model
What are the 3 Models of Ethics?
500
Status conferred by ability to provide creative leadership
What is one advantage of an organic structure?
500
The lack of clearly defined hierarchy of authority can also lead to conflict between functions and product team over the use of resources.
What is the disadvantage of Matrix structure?
500
The process that helps a set of people in a company learn and internalize the values and norms of an organization’s culture