WHO YA GONNA CALL?
You arrive Sunday morning and notice that none of the doors are unlocked, furniture is in disarray, and the building isn't ready for service. Which team is responsible for this early morning set up work?
Prep Team
You are scheduled to serve before you attend the 10:00 am service on Sunday morning. If you want to be considered an excellent, on-time volunteer who is prepared and ready to serve, what time should you actually arrive at the church?
The meeting begins at 9:00 a.m. so to allow for parking, entering the building, getting your name tag and equipment, etc., you should arrive by 8:45 a.m. to the church.
What time does the Foyer Captain, Prep Team and Hospitality Team arrive to get the place ready before the 1st Huddle Meeting?
6:15 a.m. - 6:30 a.m.
You might be a volunteer if you can't walk through a doorway anywhere—grocery store, gas station, doctor's office—without automatically reaching to open it for the person behind you and greeting them like they're walking into Sunday service. On average, how many people attend Living Stones in total for all 3 services?
You arrive at church and notice someone in the parking lot looking into people's cars. What should you do?
Contact the Safety Team right away. (Parking Lot team members have walkie talkies to communicate quickly with the Safety Team.)
A first time guest walks up to you and says, " I'd like to buy one of those hoodies I saw someone wearing." Which team manages the sale of Living Stones products?
Merch team
You're serving as a greeter when a guest walks up and asks you a specific question about the church's programs, but you honestly don't know the answer. What is the BEST response that demonstrates volunteer excellence?
Walk them to the Connection Center and introduce them to the Connections Team
There is so much happening in our building from day to day. Someone has to prepare the church from Children's Ministry to Marriage Ministry. Which team is responsible for flipping the Chapel in between 2nd and 3rd service?
You might be a volunteer if you've texted "I'll be there in 5 mins" while still in your pajamas. What is the world record for the fastest shower ever taken?
33.18 seconds set by Daksh Choudary
You are serving at the new family check-ins desk and notice someone walk past you that gives you an uneasy feeling. What is the proper thing to do next?
Inform someone on the Safety Team as soon, but calmly as possible.
A visitor approaches the welcome desk and tells you, "This is my second time here and I'd really love to get connected to other people and maybe join a small group." Which teams primary job is to help people make these kinds of community connections?
Connections (or Connection Center) Team
It's Tuesday afternoon and you just realized that due to a family emergency, you won't be able to serve your volunteer shift this coming Sunday. According to volunteer practices an courtesy to your team, how soon should you notify your team leader about your absence?
ASAP (right away)
You arrive at church on Sunday morning and head to the meeting room, where you find freshly brewed coffee and other refreshments all set up and ready for you to enjoy. Which team arrives early to prepare all these refreshments and create this welcoming atmosphere for the Serve Team volunteers?
Hospitality Team
You might be a volunteer if you've directed traffic in weather that made you question your life choices. What is the coldest temp ever recorded in IN?
-36 degrees F On January 19th 1994 in New Whiteland Indiana
As you take your seat in the Sanctuary, you notice a bag in an odd place (maybe leaning against the stage) and it concerns you - what if there is something dangerous in it? What do you do?
Someone vomited as they walked past you in the cafe. Which team is responsible to report for duty in this case?
Foyer Captains (but they might also call the Medical Team to come assist - to check on the person who is ill)
A first time guest asks you where the restrooms are, but you are at your post alone. What should you do?
Walk with them to their destination, and then return back to your position as quickly as possible. If possible, tell someone on the team that you'll be right back.
Which team has been taking pictures and videos of the Serve Team to be used in the training videos on Ministry Grid?
the Serve Team Media team (NOT the church Creative Team)
You might be a volunteer if you know Barbara personally writes all of her "nurture" cards. On average, how many handwritten cards does Barbara write and send to volunteers each month?
about 50-60 cards per month (this includes birthday cards, anniversary cards, and welcome to the team cards - sometimes she gets some thank you cards in there too)
You're serving on the parking lot team and notice someone sitting next to a car that looks like they have a skinned knee. What should you do?
Contact the Safety Team and stay with them until someone arrives
A brand new volunteer has just been added to the team and is ready to start serving. Which team is responsible to help orient this new volunteer and get them started on their first day serving?
Onboarding Team
You are serving as a Sanctuary greeter and you notice someone walk in the sanctuary with a large coffee from Starbucks, what is the proper way to respond to this situation?
Go to them and meet them - get to know them, love them (first and foremost). Then, after you've build a little relationship, inform them that we ask that attendees only bring water into the sanctuary and offer to put it in a safe place for them while they enjoy service (if they were unaware of the request).
What is the one position that does not yet exist on the Serve Team, but hopeful that it will someday, Barbara has already created an email address, phone number, and weekly task list for this position?
Serve Team Administrator
You Might Be A Volunteer If... ...you have more paper cuts on your fingers than a librarian, and you wear them like battle scars earned in the sacred ministry of bulletin distribution. On average, how many bulletins are printed each week?
about 500
TRUE or FALSE?
In order to be on the Safety Response Team, you must carry a gun and have law enforcement or military background?
False - and we're recruiting now. :)