Are Fine hoops sold in pairs or singles?
Singles
What metals do we NOT use at Rowan?
Copper, Zinc, Brass, Nickle, Rose Gold
Holiday return policy
What is the cost for a needle piercing?
$35 each, plus the cost of jewelry
What are 3 things that every customer should know?
What makes the Fine collection different than the rest of the NP collection?
It's all solid 14K gold
What metals do we pierce with?
14K Gold, 24K gold stainless steel, Titanium, regular stainless steel
How many new needle styles will there be for holiday season?
3!
What is the cost for a device piercing?
$35 for one, $50 for two
What temp are we not supposed to go above/below on our thermostats?
73 degrees
Can we pierce with the Fine Collection jewelry?
Yes! Autoclave first, then pierce with a titanium post and send the included gold post home with the customer.
What the most durable gold option besides solid gold?
Gold Vermeil
What day are we supposed to put Ghostie out?
What is the price for the new red arch flat back?
$98
What does GEMS stand for?
Greet and Gather, Educate, Make Suggestions, Secure the sale
What comes with a Fine Jewelry purchase?
Jewelry, 14K gold post, gift box & bag, jewelry care card, Louisa pouch
What causes tarnishing?
Moisture (sweat, oils, water)
How much is the referral bonus for a PT employee?
$500 for a PT employee after 90 days
How much money does a customer have to spend before getting a Louisa pouch?
$150 before tax
What is the best flavor of Chupa Chups??
Strawberries and Cream (:
What is the Fine jewelry try on policy?
They can try it on! Make sure to clean afterwards.
How many microns thick is 14K Gold over sterling silver? (;
0.5 Microns thick
What is the latest update to the employee discount?
We can now purchase new items after 1 week!
What is a good amount to tell customers is the average total cost for device piercings?
Starts around $130 - includes piercing fee, lower jewelry, and aftercare!
How many bottles of aftercare come in a box?
7