PK - Fine Collection
Rowan Metals
Yoobic Comms and Updates
Pricing
Misc
100

Are Fine hoops sold in pairs or singles?

Singles

100

What metals do we NOT use at Rowan?

Copper, Zinc, Brass, Nickle, Rose Gold

100
What update/reminder was in the Daily Comms yesterday?

Holiday return policy

100

What is the cost for a needle piercing?

$35 each, plus the cost of jewelry

100

What are 3 things that every customer should know?

Rowan's name, piercings by nurses only, all hypoallergenic jewelry!
200

What makes the Fine collection different than the rest of the NP collection?

It's all solid 14K gold

200

What metals do we pierce with?

14K Gold, 24K gold stainless steel, Titanium, regular stainless steel

200

How many new needle styles will there be for holiday season?

3!

200

What is the cost for a device piercing?

$35 for one, $50 for two

200

What temp are we not supposed to go above/below on our thermostats?

73 degrees

300

Can we pierce with the Fine Collection jewelry?

Yes! Autoclave first, then pierce with a titanium post and send the included gold post home with the customer.

300

What the most durable gold option besides solid gold?

Gold Vermeil

300

What day are we supposed to put Ghostie out?

October 26th - the week of Halloween
300

What is the price for the new red arch flat back?

$98

300

What does GEMS stand for?

Greet and Gather, Educate, Make Suggestions, Secure the sale

400

What comes with a Fine Jewelry purchase?

Jewelry, 14K gold post, gift box & bag, jewelry care card, Louisa pouch

400

What causes tarnishing?

Moisture (sweat, oils, water)

400

How much is the referral bonus for a PT employee?

$500 for a PT employee after 90 days

400

How much money does a customer have to spend before getting a Louisa pouch?

$150 before tax

400

What is the best flavor of Chupa Chups??

Strawberries and Cream (:

500

What is the Fine jewelry try on policy?

They can try it on! Make sure to clean afterwards.

500

How many microns thick is 14K Gold over sterling silver? (;

0.5 Microns thick

500

What is the latest update to the employee discount?

We can now purchase new items after 1 week!

500

What is a good amount to tell customers is the average total cost for device piercings?

Starts around $130 - includes piercing fee, lower jewelry, and aftercare!

500

How many bottles of aftercare come in a box?

7