Easy
What does R in RPA stand for?
"Robotics"
Name one industry that uses RPA?
"banking, insurance, healthcare, telecommunications, and manufacturing, utilities"
Based off of Team #2 Presentation, which of the following is not one of the largest companies using RPA?
A) IBM
B) AT&T
C)Adobe
D) Chipotle
E) Dell
D) Chipotle
What does the PA in RPA stand for?
"Process Automation"
Name a competitive advantage?
"Reduce staffing costs, reduce human error, improve customer service"
Automated response to emails is a result of which system within the enterprise systems?
A) CRM
B) ERP
C) SCM
D) AI
B) ERP
What is software that is easily programmed to do basic tasks across applications just like human workers do?
"What is RPA"
What is NOT a potential risk of RPA?
A) Eliminate Jobs
B) Costly
C) Reduce Human Error
D) Timely to Implement
C) Reduce Human Error
Name a way that RPA can improve customer service?
"Quicker returns, answer questions in a timely manner"