What are the two classifications for commercial customers and what kilowatt hours classify each?
RPP = Regulated Price Plan
Consumers who use less than 250,000 KWH annually.
HOEP Customers
Consumers who use 250,000 KWH annually or more.
How often do Natural Gas Rates change?
Every 3 months – January 1st, April 1st, July 1st, October 1st
What is the max term someone can be in an energy agreement?
5 years or 60 Months
What is power factor?
An efficiency score.
It is a measure of how effectively equipment converts electric current to useful power output.
KW/KVA.
Who is our parent company, and who is the owner?
Summitt Energy - Jeff Borg
Who is our main supplier for electricity?
Bruce Nuclear Station
When was Natural Gas Deregulated?
In 1997
What does the term 'fully hedging' mean, and what does it means for our clients?
The term 'fully hedging' refers to the complete upfront purchase of a customers energy for the contracted term.
To our clients, this means 100% cost certainty.
How much did our power factor correction project save Hanon Systems?
$15,000 - $20,000 savings per year.
What is the formula for Total Term Commission?
Total Term $ = Volume x Term x Adder x %
What three agencies oversee the Ontario Electricity Markets and what do they stand for?
OEB = Ontario Energy Board
OPG = Ontario Power Generation
IESO = Independent Electricity Systems Operator
What is the maximum adder that can be put on a natural gas contract?
4 cents / cubic metre
What is the blend and extend and how often can it be done?
The blend and extend is a purchasing mechanism that allows us to purchase additional energy for a client, blend it with their current rate, and extend out the duration of their contract.
It can be executed an unlimited number of times.
What percentage of bill reviews have overcharges?
65% of bill reviews have come back with overcharges.
Who are the RPM Groups partners/owners?
Johnny Lavoie - President
Jody Kelly
Ray Rahaman
Lucette Trottier
What is the Global Adjustment?
The Global Adjustment is the difference between regulated/contracted rates promised by the government and the market price (HOEP)
Who is our main supplier for Natural Gas?
British Petroleum
What is the difference between the IESO and OEB?
The OEB is the independent regulator of Ontario's electricity and natural gas sectors.
The IESO operates Ontario's power grid 24/7, balancing electricity supply and demand in real-time to ensure reliability.
What does Zero Capital Outlay mean, as it relates to our conservation projects?
Every energy conservation project we propose can be leased, using the savings to not only pay for the project, but typically making you cash flow positive from day one!
What is a Schedule A, and when is it used?
A Schedule A is an addendum that consolidates multiple electricity/gas accounts into a single contract (i.e. multiple locations or meters at a business)
What are the top 3 sources of electricity generation in Ontario?
1. Nuclear
2. Natural Gas
3. Hydroelectric
What percentage of natural gas is in our current hydro generation?
As of 2025, Natural Gas accounts for 28% of Ontario's electricity generation
What is force majeure/inability to perform?
The Inability to Perform is a clause that protects a party from breach of contract when unforeseeable, uncontrollable events prevent the party from fulfilling their contractual obligation.
Name 5 conservation projects available to MyRate customers
1. LED Retrofits
2. Power Factor Correction
3. Water Meter Monitoring
4. Solar
5. EV Charging Stations
6. Bill Review
What are the 4 things we look at when doing a load profile analysis for a customer? (statement script)
- Consumption Volumes
- Time of Use
- Risk Horizons
- Power Factor