Scan
Control Self-Talk
Something that you say to calm yourself down
The 5W's
Who
What
When
Where
Why
Thinking Errors
Consequences
The short term effect after the action you take
Destructive Self-Talk
Facts
Something that is known to be true
Saying something that might be true is true in all cases
I.E: stereotypes
OPV
Other's point of views
The first step of SARA
Remain calm
Anger signs
I.E: heartbeat accelerates, sweaty palms
Testimonial
CFO
Consequences for others
Internal Cue
My thoughts and feelings
PMI
Plus
Minus
Interesting
Transfer
Using something you like to convince you to buy something else
I.E: pretty girls around a new M3
Assertive Negotiation
A way to talk with someone so that you both get what you want
External cues
Other people's thoughts and feelings
Body Language
Facial Expressions
Green Hat
The White Hat
Looking at the facts
Sequels