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miscellaneous
popular questions
proteus
Travel knowledge
100

Shorter stays, quick getaways to regional destinations  just a few hours away from home by car. Treat yourself. 

What are Staycation getaways

100

These are points only used by some members for additional discounts. 

What are leisure credits?

100

Once I purchase my membership , who books my travel?

The sales organization who you purchased from may offer benefits however RSI handles all the benefits for you contained in your member travel website. You will be provided a member number, special website, and personal login to your member travel portal. 

100

Where is the home button located?

It is found in the upper right under name.

100

Name 5 ski destinations

Colorado

Canada

Vermont

Taho

Aspen

Patagonia

200

"Once a year" or "once in a lifetime" dream vacations waiting for you to make it a reality! "bucket list" getaways at incredible prices. 

What are Fantasy getaways?

200

This is how much a member can save on a flight by using our website. 

The answer is nothing. We do not offer discounts on flights. 

200

Do you sell any of your products directly to the public?


No, we do not sell our membership programs directly to the public. We provide travel services to timeshare developers, travel clubs, associations, alumni, charity groups, direct sales organizations, and business clients. They sell memberships and subscription programs and we provide the travel and concierge benefits found in their sales programs. 

200

Where can you find an email we sent a member?

zen desk

200

Name five cruise lines

Norwegian, Carnival, Royal Carribean, 

Viking, Virgin, Holland America

300

Savings of all types.. Rebates *instant discounts* Savings on a wide variety of items. 

Download the app and save on lifestyle items everyday! Restaurants, movies and more... 

 What is lesiure hub and daily specials?


300

This company provides business to business programs to allow private tourism and travel benefits companies to thrive. This company provides travel fulfillment services for clients and subscribing members. 

Who is RSI vacations

300

What are the getaway programs?

Our getaway programs are special vacations that our travel experts package each week to provide you amazing selections and values. These include our Fantasy Getaways, or Value Getaways and Staycation Getaways. 

300

When should you send a rebate to a guest?

After they return from their trip.

300
Name five Caribbean Islands

Grand Turks, Bahamas, Bermuda, Cozumel, St Martin

400

A total game changer for family travel! leave the bulky baby gear at home.  Rent clean and safe baby gear essentials and have them delivered to your destination right at your door. Choose from cribs , car seats , strollers, toys and so much more. 

What is baby quip?

400

this card can be obtained after working for 90 days. It can provide lots of benefits that can be beneficial. For example , car rentals, hotels, attractions.  It is around 50 dollars but worth it. 

What is an IATAN card?

400

How would you respond?

I am not happy with this program, I would like a refund. 



I am sorry to hear that you are dissatisfied with the program. May I ask why you are displeased?  Try to save a member, remind them of their benefits. Make sure they have a login an password information to be able to see all savings. (If client still insists on refund transfer the call to immediate manager on duty.)

400

How does a member receive the abd discount?

Paying for more than a year, auto pay or credit on file. 

400

Name five budget hotel brands

Holiday Inn, Hampton Inn, Mariott, Garden Inn, Wyndham

500

Your vacation is not complete without this. This plan helps to protect your investment and gives you peace of mind. 

What is travel guard or travel insurance?

500

This is an example of a rental car agency you can use to rent a car....

What is Avis, Dollar , rent a wreck, Alamo?

500

I found it cheaper online... 

Can you please provide me with the website address you are searching and found the rate on? Along with the details of the search you completed( dates, guests, unit/room type you picked) Also, are you able to provide me with the complete quote that shows the grand total that you have in hand? We've found that sometimes it's the nightly rate before taxes and fees or not the check out scree. Our goal is to provide "apples to apples" comparison. 

500

Name two campains

12-18

18-24

500

Name five Hawaiian Islands

Big Island, Maui, Kauai, Oahu,Molokai, Lanai, Niihau, Kahoolawe