Core Values
Handbook
EOS
100

If everyone on a team optimized for personal success metrics rather than collective outcomes, this value would be absent.

What is Team Over Individual?

100

One unscheduled absence or three (3) tardies.

What is an occurrence?

100

IP, OP, Observation

What is patient type?

200

After a failed initiative, a team member avoids explaining away mistakes, criticizing circumstances, or assigning fault. Instead, they focus on ownership and solutions. This demonstrates which core value?

What is No BCD?

200

Paid time off that can be used for various health reasons such as sudden illnesses, family illness, planned medical appointments, or help recharge and refocus.

What is wellness days?

200

Insurance discovery while a patient is still in-house.

What is an invalid referral?

300

This value views mistakes not as evidence of failure but as opportunities to increase future performance.

What is Growth?

300

New Year's Day, Labor Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Thanksgiving, and Christmas

What is RSi's paid holidays?

300

Fax this to DCF for a bill tracking.

What is itemized bill?

400

This value treats company resources as if they were your own, requiring a clear business case before committing funds.

What is No ROI, No Spend?

400

An unforeseen, urgent situation that prevents an employee from reporting to work, and for which the employee can provide credible documentation or evidence.

What is a verifiable emergency?

400

Founded in 2003, this company became so synonymous with electronic signatures that its name is often used as a verb when requesting a digital signature on a document.

What is DocuSign?

500

This value assumes that withholding important feedback can be just as damaging as delivering it poorly.

What is Candor?

500

Issued for any of the following within a rolling 90-day period: 2 unscheduled absences, 6 tardies, or any combination of absences and tardies totaling these amounts.

What is a first written warning?

500

A patient earns too much to qualify for full Medicaid but can activate coverage after accumulating enough medical bills to meet a monthly financial responsibility. This sub-program is known as what?

What is SpendDown?