Introduction to Organizational Behaviour
Organizational Behaviour is the social science which deals with understanding, explaining and ultimately being able to do what?
Improving attitudes and behaviour of individuals and groups in organizations.
This personality assessment tool, inspired by Carl Jung, categorizes people into 16 personality types but is criticized for its lack of reliability and validity. What is it?
Myers-Briggs Type Indicator
What are the 2 kinds of Motivations?
Extrinsic and intrinsic motivation
Your team is brainstorming ideas for a project but experiencing groupthink. What strategy can you use to prevent it?
1. Ensure disagreement is valued
2. Ensure group members feel comfortable contributing
3. Assign a “devil’s advocate” role to challenge ideas
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What is the name of the phenomenon which describes a situation wherein a (potentially wrong) theory is considered correct because of its longevity?
Survivorship bias.
A situation where there are few rules or expectations, allowing personality traits to have a greater influence on behavior.
Weak situation
In motivation theory, what are the 3 links involved in Expectancy?
1. Individual effort leads to performance
2. Performance leads to Reward
3. Reward leads to personal goals
Accept: Expectancy, Instrumentality, Valence
In a product launch project where a marketing expert, a designer, and a data science specialist collaborate. Together, they achieve better results than any of them could alone. What phenomenon does this demonstrate?
Group synergy
There was a rise in demand for gold necklaces in the country of Intis (does not exist, don't look it up). This occurred after a rise in incomes driven by a rapidly progressing mining industry. However, it was found that both were due to the discovery of an unexplored gold mine. What can be said about the rise in demand and the income rise?
They are correlated and have temporal antecedence but due to there being a third external factor influencing both, the rise in incomes cannot be said to have caused the rise in demand for gold necklaces.
Bob tends to completely avoid challenges that he doesn’t believe he’ll be particularly successful in. What kind of mindset is he likely to have?
Fixed mindset
Why is money not the perfect motivator? State at least 2 reasons.
(Something along the lines of)
Focus becomes too narrow, may lead to agents trying to game the system: People will take the most direct route to earning the reward e.g., rat hunting turns into rat farming to get money
Signals a change in norms, shifting from intrinsic to extrinsic motivation: Charging for being picking up child late from day care changes the motivation to be early from intrinsic, dont wanna be a jerk, to extrinsic, paying for a service
It can “crowd out” intrinsic motivation
When working on a group project, Person A believes the team should prioritize research and detailed planning before starting, while Person B wants to jump into action and prefers to adapt and make changes as they move on. What type of conflict is this, and how can it be managed?
Task conflict;
1. Ensure everyone understands and agrees on the project’s objectives
2. Let all members share their perspectives and reasoning
3. Look for areas where approaches overlap or can be combined
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