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100

How can I build in my Traeger?

There are 2 ways we could build in a traeger!

1. Custom Smoker Stand
2. Build islands to the left and right "sandwiching" it (Only the new Timberline XL). 

100

Is the pizza oven we offer gas or wood?

Either, and both! We offer gas, wood, or a hybrid gas + wood pizza oven!

100

Do we offer financing?

Yes! Through Affirm!

100

Can I provide my own countertop?

Yes - In fact - providing your own countertop will save you a lot of money!

For the M-series however, they cannot provide their own countertop.

100

Can I get a granite or concrete countertop for my MOKS kitchen?

No, because the countertop on MOKS locks in and provides additional structural rigidity/stability.

200

How big is the corner island?

5ft by 5ft across the back.


i.e. a 7ft island on the left, corner island, and another 7ft island would be 12ft x 12ft overall.

200

Do we sell ice makers?

Yes - from Coyote, Marvel, and Summit. We can incorporate any outdoor Kitchen rated ice maker however.

200
Do we sell an American made grill brand?

Yes - Hestan and Lynx.

200

What's the difference between Blaze and Coyote?

Blaze has multiple lines that can be confusing to navigate (lte, prestige, etc.) and doesn't have strict control over their manufacturing facility.

Coyote has two lines - very simple - and they have someone who lives in China to make sure every piece is Coyote approved!

200

Do we have self leveling feet or wheels/castors for our kitchens?

No. We use composite shims for leveling, and you can not put wheels on our kitchen!

300

Do we have a repeat customer discount?

Yes! It's 10% off their second island!

300

Do we have a contractor or trade discount?

Depending on how many kitchens you do per year we do! 

Everyone gets 10% off their second island, but if you do more than 50 kitchens per year the discount can vary even more!

300
I want to buy my kitchen right now, what do I need to do?

Get on a short call with a designer to confirm some details such as shipping information, finish information, and current discounts/promotions! Should take 5-10 minutes max. 

300

Do we have a military discount?

Yes! 5%.

300

If someone already has Coyote appliances would we charge for a cutout fee?

No

400

I don't want the back panel on my kitchen finished, can we do that?

Technically yes - but it doesn't cost us any extra money to finish or not finish a panel. 

400

Can we send samples?

Yes! The design reviewer can help you order those no problem!

400

Does Coyote or RTA's lifetime warranty apply to commercial applications? (Rentals, condo association, business building, multi-user)

No.

400

Can I buy just the ceramic briquettes instead of getting the whole S-series?

Absolutely!

400

Can you do a bar overhang on a grill height island?

Yes! If you used a flat top - you could even have a "hibachi restaurant" experience :)

500

Do I have to use the corners on my island?

No! You can leave them off - they're just for looks, not for any kind of structural support!

500

Can we match the finish of the stone that I have on my patio area?

Yes! It's called "scratch coat". It's specially made to be finished by a customer/contractor easily and durably! It would be applied on site, not in our manufacturing facility!

500

Can just anyone buy a firepit, or is that only for customers/previous customers?

It is only offered to customers who are buying, or have bought an outdoor kitchen from us in the past.

500

How much would an average 7ft island weigh with everything in it?

About 800-1000 pounds! It's about the same amount as 4 full grown men standing shoulder to shoulder.

MOKS is far lighter. Likely 300-400 pounds.

500

Do we ship to Hawaii or Alaska? How about Bermuda?

No - we can't ship to any of those. We only sell kitchens that are going to be installed in the 48 Continental united states.