Emails and Communication
True or False: When sending an email to your friend, it is okay for it to be relaxed like a text message?
False
How many years does it typically take to earn a bachelor's degree?
4 years
The tendency to interpret new evidence as confirmation of one’s existing beliefs or theories.
What is the confirmation bias?
During this stage, most conflict and disagreements occurs.
What is the storming stage?
The issue is more important than the relationship
Which is the conflict resolution style?
What is competing?
An email should be between 5-6 paragraphs for it to be considered professional.
True or False?
False- Try to keep emails between 1-3 paragraphs
How many years does it typically take to earn an associates degree
2 years
Identify the following assumption or bias?
When people do something primarily because other people are doing it, regardless of their own beliefs, which they may ignore or override.
What is the bandwagon effect?
During this stage, most people are polite and positive. You get into your groups.
What is the forming stage?
Cooperation is important- (give a little, get a little)-
Which conflict resolution style does this reflect?
What is compromising?
It is okay to use acronyms, misspelled words, and text message language when sending an email
False
How many years does it typically take to earn a masters degree
5 or 6 years total
Tendency to assume that other people think exactly like we do.
^What type of bias does this represent
What is projection biases?
During this stage conflict has been resolved. Groups are back on task towards achieving their goals.
What is the norming stage?
Relationship is more important than the issue.
Which conflict resolution style does this best reflect?
Accomodating
What is the professional time period to respond to a email within?
Within 1 business day OR 24 hours
True or False:
High emotional intelligence helps individuals to
1. Reduce their anxiety
2. Communicate better
3. Defuse the situation
4. Manage their reactions
True
What type of bias is the following?
When people give more psychological weight to the bad experiences than good ones.
What is negativity bias?
What is the performing stage?
Issue and relationship both are unimportant
Which conflict resolution style does this reflect?
What does CC stand for?
Carbon Copy
In this room, Ms. Moore is the president. This is The United States of ___________
Emotional Intelligence refers to the ability to
control (and maintain) one's emotions
What are the stages of group development in order?
1. Forming
2. Storming
3. Norming
4. Performing
Relationship and issue are BOTH important (takes more time)
What is collaborating?