Communication
What is our grace period (i.e. how late can you be without notifying a supervisor)?
What is 5 minutes?
What two apps/websites/items should be open during your entire shift?
What are Teams and walk-in log?
A student asks you about a question that you're not sure of. What should you do?
What is ask another tutor? (Could include checking with professor, letting supervisor know assistance is needed, etc.)
How much notice is required to call out?
What is one hour?
What is our theme this year?
What is animal crossing? (Minecraft was robbed)
How often should you check Teams and your staff email?
What is during every shift?
You're running 10 minutes late to your shift. What should you do?
What is contact your supervisor(s)?
Two classmates join a student's scheduled appointment. What should you do?
What is add the two classmates' names to the walk-in log?
How should a late arrival be recorded on your timesheet?
What is round to the next 15-minutes?
Which content areas/tutors accept walk-in appointments?
What is all content areas?
(Math is the only one with dedicated shifts, but all tutors can accept a walk-in if they are available).
Name two situations besides calling out that should be communicated to a supervsior.
What is (arriving late, needing to leave early, missing a shift, tech issues, student concern, being unable to complete assigned duties, etc.)
There are no students waiting and you don't have an appointment. List two productive things to do in that time?
What are... (check Teams, complete TrainTraqs, check email, plan for future appointments, review resources, complete ALC tasks, clean work area, etc.)
You bring snacks for one of your regulars because you know they always skip lunch. Why could this be an issue?
What happens if attendance, timeliness, or communication are consistently not followed?
What is a write-up?
How many copies of "Fundamentals of Statistics, 6th Edition" does the ALC own?
What is three?