Communication
Shift Responsibilities
Scenarios 😨
Policies & Best Practices
ALC Facts
100

What is our grace period (i.e. how late can you be without notifying a supervisor)?

What is 5 minutes?

100

What app/website/item should be open during your entire shift?

What is Teams?

100

When a student asks to borrow an ALC calculator for their test, because they forgot theirs, this resource can be recommended.

What is the University Library? Calculators loans are for 3 hours and can be renewed 3 times a day by phone or visiting the library front desk.

100

How much notice is required to call out?

What is one hour?

100

What is our theme this year?

What is animal crossing? (Minecraft was robbed)

200

How often should you check Teams and your staff email?

What is during every shift?

200

You're running 10 minutes late to your shift. What should you do?

What is contact Joyce?

200

Your SI session started 15 minutes ago, no students have shown up, and you want to go join your friends sitting in the ALC.

What is stay in your SI room, so if your student arrives late they won't think you left? (This is ALC policy.)

200

How should a late arrival be recorded on your timesheet?

What is round to the next 15-minutes?

200

The ALC space (CAB 202) used to be the home of this department. 

What is the University Library?

300

Name two situations besides calling out that should be communicated to a supervsior. 

What are arriving late, needing to leave early, missing a shift, tech issues, student concern, being unable to complete assigned duties? (any two)

300

These must be completed & submitted every Monday.

What are attendance logs and planning sheets? (Missing planning sheets = rejected planning hours on timesheet.)

300

You bring snacks for one of your regulars because you know they always skip lunch. Why could this be an issue?

What is favoritism? This could appear as special treatment. If snacks or items are offered to one student, they should be available to everyone.
300

This must be done at the scheduled end time of a session.

What is erase the board, clean-up, and leave the room on-time? Help your fellow SI Leaders start their sessions on time. 

300

How many copies of "Fundamentals of Statistics, 6th Edition" does the ALC own? 

What is three?

400

This is a reason to contact your students by making a post on Blackboard.

What is adding or cancelling a scheduled session or office hour?

400

Name three things that should be completed on the first day of your SI class.

What are give a short presentation, get added to Blackboard, and collect time surveys?

400

The session is coming to an end, but one of your students is on a roll. You want to keep helping them, because your next class isn't until later.

What is check with Joyce or a coordinator? They must verify if you can work extra time, (because no one should work without compensation) and check if the space is available. 

400

What happens if attendance, timeliness, or communication are consistently not followed?

What is a write-up?

400

This is the number of student staff working in the ALC (SI Leaders and Tutors).

What is 30?

500

To ensure a welcoming environment all students feel safe being in, these sensitive topics should not be discussed in the open area.

What are student concerns, professor feedback, and politics? You may use an SI room or the office to hold these discussions quietly. 

500

These must be completed before working on any school or personal work.

What are all ALC duties including timesheets, TrainTraqs, and projects?

500

A student asks for your help on some problems that look like they are from a quiz or test.

What is stop and do not help unless you are certain it is not an exam or quiz? The only exception is with written permission from the course professor. 

500

The maximum number of office hours an SI Leader can have each week.

What is one? SI Leaders wishing to add additional office hours to their schedule can add tutoring hours which any student can book.

500

This is the SI Motto.

What is "Tell me and I forget. Show me and I remember. Involve me and I understand."?