Channels/Process
Process
MUOs
Real Examples
100

The channel 1-10 Locations  falls under

SMB

100

Must take demo in person

Owns zips in Salesforce

What is Sales Territory Owner?

100

The team that handles units over 10

What is MM/ENT?

100

Rep owns zips in CA. Met Decision Maker for a restaurant in the Bahamas at a Food for Thought event. Does CA rep own this?

No

200

The person who has signature authority over all of the units in a group

What is a Decision Maker?

200

Zip code assignment for new reps will be based on this

What is the hiring plan?

200

Determines the STO for an MUO

What is HQ?

200

Rep is in Chicago. A GFS referral comes in to the rep in Chicago. The zip for the restaurant does not belong to the rep in Chicago. Client insists on an in person demo.

Who is the STO?

300

Must go through this process if the opportunity = 10 locations or more

What is deal desk?

300

Zips for new reps will be 'officially' assigned after this

What is after training?

300

There isn't a clear HQ on a 7 location opp. Who is the STO?

Where does the decision maker reside?

300

Lennys Subs: 3 Locations

Location #1: Austin, Texas

Location #2: San Francisco, CA

Location #3: Phoenix, Arizona

All 3 reps in each territory are working the restaurants. No clear HQ.

Where does the Decision Maker reside? Where is the first location?

400

Commission if you refer a MM/ENT deal

What is 25%?

400

Process in Salesforce that will allow you to see if your rep is working an opp that is not in their territory.

What is pulling up a SF report, hitting "customize" & pulling in the field "Sales Territory Owner"

400

Which channel owns this?

Number of Franchise Locations: 4

Number of Corporate Locations:14

What is ENTManagement?

400

8 location unit with locations in 8 states. SA got an inbound request from the location in Philly and passes it off to the STO for that location (did not look up the website to see that the HQ was in FL.) Philly rep has been working opp for 8 months.

What is Sales Territory Owner?