Run It Back

Mr. Postman

100

I'd like to opt out of receiving text message notices from you all.

OI4

200

Here's my new phone number.

H56

300

We received mail return and cannot find an address.

SMR

400

Mail Return Action Code & Status

H24 & MRT

500

We have a new address on a 5BP account and need to resend the final notice.

S57

All About the Benjamins

100

I need to request a settlement/discount for a patient.

S77

200

The status code for a payment transfer.

5XC

300

I sent the payment in the mail today.

H67

400

What are the 2 differences between a temporary payment plan & regular payment plan?

1. Action code is S51 vs H99

2. Change the arranged amount

500

What are the 3 steps when setting up a payment plan?

1. H99 the account

2. H36 the account

3. Note the IT

Mashup

100

Patient provided insurance info for verification.

(Status Code)

5IH

200

I don't have my insurance card, I'll need to give you a call back.

H45

300

True or False.

IBR action code changes the status code.

False

400

I don't want charity.

S20

500

Send the 2nd and final notice.

S10

Status Codes

100

What do status codes 5DH & 5DM mean?

5DH: Patient is disputing the account

5DM: Patient returned their dispute letter

200

What does status code 5H3 mean?

Pending the discount be w/o

300

If you apply action code H45, what will the status on the account change to?

5RI

400

What does status code 5WD mean?

Death certificate received

500

If a patient files for bankruptcy, what status does their account go on?

5BK

Started from the bottom

100

What F8 option do you select to lookup by guarantor #?

Client Reference 2

200

What is our agency code?

T755

300

If a patient needs a charity approval letter, who do we reschedule the account to?

FJL

400

Which F9 function do you use to read the notes in archives?

VH: View History

500

Which UW window do you fill out when opting a patient into email notices?

CALL #s/CELL #s