Invoicing
This can help raise average ticket price.
What are add-on sales?
Providing this gives us the opportunity to come up with several different proposals to meet their needs.
What are good, better, and best estimates?
We do NOT begin the work until the office receives the funding from this source.
What is financing?
The guiding principles for All Star Plumbing & Drain Cleaning.
What is Family, Quality, Reliable, and Helpful?
You will be fired if you take off your pants on a job site, but will receive a write up for this first time offense.
What is being shirtless on a job site.
List all forms of payment accepted.
What are check, cash, credit card, financing.
The dream or ultimate estimate.
What is the Best estimate?
When time permits, it is okay to offer this service for free.
What is a whole home inspection?
Having a neat and presentable appearance with all clients and vendors.
What is All Star Plumbing Quality?
When there are multiple technicians and helpers on a job site this person is in charge of job site organization and filling out the invoice.
What is the lead technician?
Clearly state this written guarantee on the invoice for the clients records.
What is a warranty?
This add-on can often be listed on the Better estimate.
What is a priority partner agreement, or service agreement?
When working in sales it is important to always be prepared for this.
What are objections?
By successfully completing the work required at a job we showcase this/these core value(s).
What are quality and reliability?
How all job sites should be left when completed.
What is leaving a job site cleaner than when you began?
In addition to the invoice and sign off sheet, most management companies require this.
What are before and after photos?
Each client is unique and will be interested in one or more of the following selling points in their estimate. Name at least 2.
What are:
What you roll out when completing a service call to protect the clients property.
Providing a conclusion to the service call that includes an invoice of the work, collection and warranty information shows these core value(s).
What are helpfulness and quality?
Keeping your tools in the right condition can help identify when to do this.
What is replace a tool as the defects of wear and tear become more obvious?
What the acronym COD stands for.
What is cash on delivery or collect on delivery?
Name all sections needed in a sold estimate.
What is summary (or estimate details), task, task price, total price, and signature.
We do not offer anything the client does not
What is want or need?
By being prompt and courteous with the promised call before our arrival we show the client this/these core values.
What are quality and reliability?
During your initial plumbing assessment it is important to actively listen to the clients’ explanations of problem as well as also doing these. Please list 3 other items you should do during your initial plumbing assessment.
What are: