Unit/Repairs Page
In addition to repairs submitted by dispatch, these override the tire preference sheet.
What are the special instructions?
This was the world record for the longest hiccupping spree.
A) 4 hours B) 68 years C) 5 years D) 96 hours
What is 68 years?
This is the first step when needing to transfer a caller to Ryder.
What is get approval from the Ryder Channel?
Screws and bolts included, this is how many parts the average car has.
A) 3,000 B) 30,000 C) 300,000 D) 3,000,000
What is 30,000?
This European nation is said to have invented hot dogs.
What is Germany?
This is what you would call a group of cats.
A) Cuddle B) Gaggle C) Chaos D) Clowder E) Crowder
What is a clowder?
We update the driver if the ticket took longer than ___ to dispatch.
What is 30 minutes?
HTTP is an acronym for _____.
A) Hypothetical Theoretical Transfer Protocol
B) Hyper Thyroid Telupuncture
C) Hypertext Transfer Protocol
D) Hypertext Theoretical Transfer Protocol
What is Hypertext Transfer Protocol?
What required public note is found on the Contact/Account page?
What is the dispatcher name and phone number?
In regard to the unit, we must ask the caller if they have this, but if they do not we are okay to proceed, so long as the remaining information matches.
What is the last 6 of the VIN?
A) Scotland B) Italy C) Brazil D) Japan
Where is Scotland?
This animal's milk is pink.
A) Unicorn B) Giraffe C) Hippo D) Elephant
What is the hippo?
True or False: Mud flap only is considered tire service.
What is False?
Provide two required public notes found on the Unit/Repairs page.
What are ...
Customer name?
Tire size?
Rim damage?
Mud flap damage?
Auto inflation system?
This popular soft drink was originally created as a medicine in the 19th century.
What is Coca-Cola?
If the customer is Venture Express or Cardinal, these additional notations must be made.
What are the Ryder unit number and the customer unit number?
We update the driver if the ETA is over ____.
What is 90 minutes?
Sean Connery played James Bond in this number of films.
A) 7 B) 8 C) 6 D) 5
What is 7?
If applicable, this is a required public note found on the Location page.
What is a gate code?
This is the first question asked on the Contact/Account page.
What is, "Are you currently located in the United States or Canada?"
If the caller provides a customer name that is not listed in the unit attributes, this is the first step you would take.
What is check the link in the script that allows you to view alternate customer names?
Coulrophobia is a fear of these.
A) Cauldrons B) Clowns C) Closed Spaces D) Crows
What are clowns?
The required notations (on the template) when transferring are the unit number, the customer name, the reason for the transfer, and this.
What is the name of the agent in the Ryder Channel that approved the transfer?
Worldwide, this country produces the most coffee.
What is Brazil?
The Roman God of War was the inspiration for the name of this planet.
What is Mars?