Benefits
COBRA
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Wild Card
100

This is a newer offering for Discovery Benefits which allows reimbursement for purchases of eligible physical, emotional, and financial wellness expenses.

What is a lifestyle spending account?

100

If a request to update a bank account comes through, a subcase should be created to this team to update.

What is operations?

100

This is the KPI for response time in CS.

What is 4 hours?

100

This person is part of a band named Brutaler.

Who is Dustin Detar?

100

 This occurs every four years and is happening this week

What is leap year?

200

 As part of the 2/20/2020 release, to view if a client has subscribed to Discovery Tests™ you would need to check this tab.

What is Fees tab in Unity? (if they don't have a line for Discovery Tests™ under Active Fees, they have not subscribed.

200

As part of the 4/2/2020 upcoming release, this will not be required on all versions of the file specifications.

What is the EventDate field?

200

This is the KPI for resolution time in CS.

What is less than 3 days?

200

If this person could only eat one meal for the rest of their life, they would eat luke-warm Zorbaz pizza

Who is Brittany Haugo?

200

This is the amount of teams that are part of the NCAA Division 1 Basketball Tournament (also known as March Madness or the "Big Dance").

What is 68 teams?

300

 As part of the 2/20/2020 release, this will be the default HSA threshold for all DBI core new clients under 1,000 eligible employees and all opportunities from Tier 2 consulting offices.

What is $2000?

300

If a client wants a non-monthly billing frequency, where does this request needs to be approved through here.

What is through the Sales Desk?

300

This more formalized approach will come from those services that we provide that are above and beyond our standard offering.

What is incremental revenue?

300

 If this person could live anywhere, they would select Vermont in the fall.

Who is Jesse Hayes?

300

 Prior to travelling for Discovery Benefits (OE fair, client visit, finalist, etc) this task should be sent to your direct manager outlining this for the city you are travelling to based on the gsa.gov recommendation.

What is outlining expenses for per diem?

400

This is the name of the new option available to HAS participants allowing the ability to purchase investment options that aren't in our standard HSA investment lineup.

What is the Health Savings Brokerage Account (HSBA) through Charles Schwab?

400

 As part of the upcoming 4/2/2020 release, this option will be available to communicate Direct Bill Notices (this will not be an option for COBRA)

What is email?

400

When sending a case to double check, this task should be added outlining what was completed.

What is a discussion?

400

 The most famous person this person met is Mike Ditka.

Who is Lindsey Nelson?

400

In Mardi Gras history, this color represents justice.

What is purple?

500

This is a website for DBI clients only that allows participants to search for 213(D) eligible products and provides resources including a blog, eligible list, FAQs, and more that was part of the 2/20/2020 release.

What is Health Shopper?

500

If a member is granted an extension to COBRA coverage due to a disability, this is how long their maximum coverage period is.

What is 29 months (18 months of COBRA + 11 month extension)

500

The SA peer award (THE NORRIS) is based off of this book.

What is the Ideal Team Player?

500

This person has a non-profit named Excite Music to promote and provide music education to young people.

Who is Heather Burbine?

500

This is the name of the annual industry leading conference for Wex Health partners in Las Vegas taking place this year from May 4-6.  

What is WEX SPARK HEALTH.