SA History and Interactions
What was Appriss' first site with SA?
When dynamic data wasn't available on the phone line, what did the system say?
"I'm sorry, I don't have this information available at this time." or "I'm sorry, that data is not available at this time"
What was the original term for the matrix we used for Smart Action testing?
LizMatrix
What tool was used to upload spreadsheets to SA?
Crush ftp
Who is SA's main software engineer?
Alex
Name a common issue that would arise during a Smart Action release.
Any of these answers accepted: the release broke the inbound lines, SA wasn't ready at the scheduled time
If a particular agency wanted to say something different in their script, what was the SA solution?
Added Spreadsheet Columns!
How did we keep track of who made updates to the SA spreadsheets?
Revision Tab
What was a common error email received?
Missing rows for custody status
What form of transportation did Arnold take in the morning?
Subway or train
How did SA set up their meetings? (What did we have to log into)
Zoom
What was the SA solution to looping?
Smart Labels!
What was the name of the spreadsheet that contained the verbiage for the "shell" of the product?
Seed Table
What type of information did the error emails display?
State, environment, and combo of missing cell info
How did Alex write Veronika's name?
Veronica
What day of the week and time did we do SA releases?
Tuesdays, 1PM
How did SA handle entering in an offender's first and last name on the inbound line via dtmf?
17 Keypress Solution
What was SA's solution for translating Spanish agency names?
Separate Spreadsheet with Spanish Agency Name Translations
What folder in CrushFTP was the original folder to upload all files into? Hint: it was a specific state.
Nevada
Who on the team was most bothered by the spreadsheets?
Lauren (up for discussion)
What year did we implement our first site with SA?
2017
What was the symbol used in the mega spreadsheets to indicate a Smart Label was being used?
{{ }} (squiggly lines)
When uploading a new spreadsheet to SA, you had to remember to do something, what was it?
Unhide Columns and Rows
When designers were taught how to upload SA spreadsheets on their own without an engineer, every designer started out doing it on their own, and eventually gave up and returned to asking engineers to upload… except for one designer. Who was that?
Chantel
Who on the team was most bothered by the error emails
Veronika or Moises (up for discussion)