My Account
Where can I find my account number if I need it at a later date?
Your account numbers are on every Sable account statement.
May 22, 2023 is the closure day for what type of accounts?
Credit card Non - California residents
Can I continue to make purchases using my debit card until it is closed?
As long as your account is in good standing, you can continue to make purchases using your debit card, so long as your purchases remain within your daily total limit of $1,000 until the date of account closure.
How was this update communicated to card members?
All Sable card members have been sent a formal notification email to the email address connected to their account. This email was sent out on May 10, 2023. The email provides notice of the account closure date alongside detailed next steps about how to withdraw funds from the account and other recommended actions before account closure. Notifications have also been sent through the Sable App.
Sunsetting will be on what day?
June 12th
How do I update my mailing address?
Follow the prompts in your Sable app to update your address as part of the closure process.
For Non- California residents their debit card will be closed on what day?
June 12, 2023
Am I still able to withdraw money through an ATM?
All ATM withdrawals from debit cards have been disabled, per the notification sent to you on October 19th, 2022.
How long do I have to make deposits into my Sable account?
You have until the aforementioned debit account closure date.
Will milestone graduation to unsecured credit be available in the future?
Due to Sable’s closure, we are not able to graduate customers to unsecured credit. However, we hope we helped you build your credit history so that you can qualify with another provider.
Will I be able to access the app and transaction history details after account closure?
You will be able to access your account or transaction history using the Sable app for 90 days (September 10, 2023) from your account closure date. We recommend that you note down account information you need or wish to retain before that date.
Why is Sable closing down?
Due to operational and economic complexities, Sable has made the difficult decision to close its doors.
We are immensely grateful for your loyalty and support and want to reassure you that we are planning our next steps carefully and have partnered with other providers to make the process of winding down as smooth as possibl
When will Cashback rewards be turned off? What happens to my Cashback rewards earned when my account is closed?
As of May 15, 2023, the cash-back rewards program will be shut off and you will no longer be able to earn additional rewards.
As long as you are in good standing and not delinquent, you will be able to redeem qualifying cash-back rewards to your debit and credit accounts until each card’s aforementioned closure date.
What happens to my debit card account if I haven’t withdrawn the balance by the final closure date?
Your debit funds will be returned to you by ACH using the latest external account you have linked in the Sable app. Funds will be sent within 14 business days of account closure. Alternatively, if there is no linked external account, a check will be mailed to the address on file with your remaining debit account balance within 14 business days of account closure.
How do I get in touch with you after Sable has shut down?
You can continue to reach us at +1 (833) 583-8383, Monday through Friday, 9:00 a.m.- 6:00 p.m. EST.
Will I be able to receive a new card prior to account closure?
No. New cards or replacement cards will not be shipped out.
Are there other banking and credit services with similar features I could use?
Yes! We've teamed up with various banking services to make your transition a breeze. Our partners have crafted special offers just for Sable cardholders who join through the links we provide.
How much can I send out through ACH from my Sable account? Why is my app telling me that my maximum daily transfer limit has been reached?
Outgoing ACH limits are currently $10,000 per day per customer. If you have more than $10,000 in your account, please issue up to $10,000 per day or wire transfer the funds to an account of your choice. Larger wire transfers may be subject to review.
What happens if I am using my credit card to pay bills, recurring subscriptions, etc...?
We encourage you to transfer your payments over to a different account as soon as possible. If you have not taken action by the time the account is closed, the authorization request and transaction may be declined.
What is the first PLEASE NOTE in the notion about?
Larger wire transfers may be subject to review. If your balance is in excess of $10,000 you will need to send it out via wire or reach out to Sable's customer support team to complete your transaction by giving them a call at +1 (833) 583-8383, Monday through Friday, 9:00 a.m.- 6:00 p.m. EST.
If your Sable debit account is linked to an external bank account, you may be able to use the external bank account’s app or website, to pull funds from your Sable bank account for an amount in excess of $10,000, however, this pull would be subject to your external bank account limits.
Will returns or refunds still be processed to my card?
Returns and refunds may not process after the aforementioned closure dates. If you expect a return or refund, we suggest that you reach out to the merchant and request an alternative method for the return or refund. You may reach out to us at help@sablecard.com if you need further assistance.
What options will I have to withdraw my money?
ACH transfer. Wire transfer. Check by mail.
What happens if I still have a balance at the time of account closure? Can I continue to make payments on the outstanding balance? Hint: Looking for all acct types.
What happens to my secured card account if I haven't paid off the balance by the date closed? Hint: 2 steps
What is Extra, Self, M1 and Revolut?
Other banking services