This occurs when group members are afraid to share information with their team because they fear being ridiculed or criticized.
What is a lack of trust?
100
A software which enables you to communicate with your virtual colleagues fails; and prohibits any further communication.
What is overcoming barriers in a virtual environment?
100
The dissemination of existing knowledge among team members and bringing new knowledge into the team from the external environment.
What is knowledge sharing?
100
This represents the collective team knowledge that individual team members have developed or acquired, encoded, stored and can retrieve and that is potentially valuable to the team.
What is a transactive memory system?
100
a group of individuals who work across time, space and organizational boundaries with links strengthened by webs of communication technology.
What are Virtual Teams?
200
Time differences, technology problems, unclear messages, lack of verbal confirmation, limited channels of communication.
What are some unique barriers faced by virtual teams?
200
Develop cultural sensitivity, identify and address cultural differences.
How can multicultural teams overcome cultural barriers?
200
Group members of virtual teams may be hesitant to share ideas because the primary language of the team isn't their first language.
What is a major barrier for multinational virtual teams?
200
A well-developed TMS allows teams to work more efficiently by sharing the division of cognitive labor.
What is a benefit of using TMS?
200
Fictitious case reflecting a composite of information gathered from interviews and surveys conducted with virtual team leaders & members.
What is Glax70 case?
300
Failure to build a TMS, constraints on building relationships, and team leader constraints on knowledge sharing.
What barriers did the Glax70 team face?
300
Virtual team leaders can negotiate with on-site managers over the level of time commitment each virtual team member could devote to the virtual team assignment.
How can virtual teams overcome time constraints and time differences?
300
Shared web sites, document repositories,
electronic bulletin boards, and meeting management
programs.
What are some knowledge sharing technologies used by virtual teams?
300
‘‘ask not; offer not.’’
What is the least risky option for knowledge sharing?
300
"build trusting work relationships among team members so that they will freely share their knowledge, leverage the team's collective expertise, anticipate each other's actions, and feel confident that all of the team members are making substantive contributions"
What is Phillips first objective?
400
Cultural differences may cause communication barriers because members may be hesitant to share information and there may be a lack of understanding among group members?
What is an implication of working in a multinational, virtual team?
400
Leaders should clarify norms surrounding expectations for and use of knowledge sharing communication technologies, train members in their use, and continually reinforce and reward members who adhere to agreed upon knowledge sharing practices.
How can leaders encourage effective knowledge sharing?
400
Leaders may hoard information and discourage input from group members. They may also fail to leverage a group's collective expertise.
How can leaders be counterproductive in virtual teams?
400
The team missed a critical deadline for bringing a new client on-line.
What happened in the case study when the Glax70 team failed to create a TMS?
400
Group members experience satisfaction, motivation, and good performance.
What outcomes can be observed when virtuals are team effective?
500
Lack of trust among team members, time constraints and competing deadline pressures, technology constraints, team leader constraints, failure to develop a TMS, and cultural constraints
What are the barriers to knowledge sharing in virtual teams?
500
Benefits of making better, faster, and more innovative decisions.
What is effective knowledge sharing?
500
Ability and willingness of team members to actively participate in the knowledge sharing process.
What is one of the key elements in knowledge sharing?
500
Group members are unaware of each other's strengths and weaknesses, which leads to group members believing that everyone is on the same page.