Wellness Resources
EAP
Near Miss/Incidents
Safety In Motion
Backstage Safety
On Stage Safety
100

This is a Cast Exclusive food brand featured throughout Cast cafeterias that offer healthy food options.

What is Swell Choice?

100

The full length name for the acronym EAP.

What is the Employee Assistance Program?

100

This is an incident that could have resulted in an injury or illness to people, danger to health, and/or damage to property or the environment but did not. Reporting these helps reduce incident rates and build a community of Safety.

What is a Near Miss?

100

Beneficial movements in which Cast Members can utilize at work or at home.

What are Energizers?

100

To avoid collision, when entering through any closed door, do this, especially when entering the stockroom room or on stage area

What is knocking on doors?

100

This item holds the key that prevents you from dehydration during your shifts.

What is a water bottle?

200

This is the name of the exercise location located at Team Disney, that is exclusively for Cast Members.

What is Mickey's Cast Fitness Center?

200

A confidential resource for employees and members of their household with personal or work-related concerns — emotional, marital, financial, legal, stress and more.

What is EAP?

200

This is the Disney equivalent to the 911 Emergency Room and a Cast Member should ALWAYS check in with and have a conversation with their leader first before going here.

What is Health Services?

200

The energizer in which a Cast Member slowly and repetitively bends their right knee bringing their right foot towards their glutes.

What are Glute Kicks?

200

This procedure involves processing imperfect items such as placing broken glass in a box to be contained

What is handling damages?

200

This tool could be used to reach an item in your red zone that a guest is interested in.

What is a ladder or stool?

300

This offering connects Cast with certified specialists who can confidentially help you manage chronic health conditions, establish or maintain a healthy diet, lower your cholesterol and reduce stress.

What is Health Coaching?

300

407-647-1781

What is the number for EAP?

300

Most Incidents in the work location will only require this type of treatment.

What is Local First Aid?

300

The energizer in which you slowly and repetitively bend your knees and hips at a 45° angle as if you are attempting to sit in a chair.

What is a Mini Squat?

300

When tagging a product with this security item, place the sharp point away from the area that comes in contact with the Guests skin.

What is an Ink Tag?

300

A way to alert cast and guest of wet floors due to weather or a spill.

What is a wet floor sign?

400

This app is a free resource for Cast Members where you’ll find exercise videos and nutrition information customized to your wellness goals.

What is Grokker?

400

A Hubsite that has resources for assistance with Parenting, Seniors, Finances, Legal, Emotional Health, Wellness, House and Home, Travel, Pets, Education and Career.

What is LifeCare?

400

Reporting Near Misses is importance for this reason.

What is Preventing Future Injuries?

400

The energizer in which a Cast Member bends the right knee while lifting the right leg towards your chest. As the Cast Members lifts their right leg, they should rotate upper torso to the right. Return to starting position and repeat on other end.

What is a High Knee Torso Twist?

400

Practicing this includes safety procedures such as asking for a “spotter” when pulling items/boxes from top shelves

What is Ladder Safety?

400

We use this item to open boxes and breakdown cardboard.

What is a box cutter?

500

Yoga, Kickboxing, and Meditation are among these offerings that are exclusively for Cast Members?

What are Onsite Classes?

500

These are a physical resource that can be ordered through the LifeCare Hub site?

What are Free Books?

500

If you see something that’s wrong you should also do this.

What is Say Something?

500

Eat healthy, quit smoking, find balance, and get active

What are the Wellness Pillars?

500

This is who you call if a situation is a non-emergency that is beyond the scope of your role, you would like to anonymously report a concern, or you would like to speak directly with the Safety Duty Manager

What is WDW Safe line?

500

You see a guest riding in the park on an ECV with a child on their lap, you use courtesy to approach the guest and politely inform them that only one person is allowed on the ECV and children are not permitted.

What is the mobility policy for WDW?