If You Can Trip On It, Spill It, Or Crash It—It’s In This Round
This layer of protection requires your password and your phone or other devices to log in.
A) Double-factor authentication
B) Two-factor authentication
C) CAPTCHA
D) Secured login
B) Two-factor authentication
Why is it unsafe to store flammable liquids in a regular office cabinet, even with the lid tightly closed?
A. The fumes can still escape and ignite
B. It violates fire code but poses no real danger
C. The weight could cause the cabinet to tip over
D. They attract pests that can damage wiring
Correct Answer: A – Vapors can accumulate and ignite from sparks, static, or nearby heat sources even without an open container.
During a team debrief, a project failure is being discussed. Everyone keeps pointing fingers, but you see a solution. What should you do to align with ECF values?
A) Culture #8
B) Culture #11
C) Culture #1
D) Culture #2
D) Culture #2: Practice Blameless Problem Solving While Checking Your Ego at the Door
Focus on fixing the issue, not assigning blame, and keep your ego in check during the discussion.
Where do I see what ECF has been up to?
A) The bulletin boards in the Break Rooms
B) Announcements tab on the portal
C) Just ask Chelsea
D) ECF's TV commercial
B) Announcements tab on the portal
You don’t need to complete training on company policies if you’ve already read the handbook twice.
A) True
B) False
False! Policy training is required and tracked, regardless of whether you’ve read the handbook.
What is the first thing you do before driving?
A) Inform Carmie you are taking a vehicle
B) Verify your license is valid
C) Perform a pre-use inspection
D) Check the mileage
C) Perform a pre-use inspection
Safety training is necessary only for new employees & those caught violating safety measures.
A) True
B) False
B) False; safety training is required for all employees
You notice a small issue in a client file that isn’t urgent—but it could cause a big problem down the line. Everyone’s focused on deadlines. What should you do?
A) Culture #8
B) Culture #11
C) Culture #1
D) Culture #2
A) Culture #8: Anticipate Problems, Organize, and Follow-Up
Flag it now, build in a plan to resolve it, and follow up—because staying ahead prevents rework.
How many entrances are there to Beacon Circle?
1; the only entrance is the front door.
You must tell a client about a project delay. You’re upfront, explain why it happened, and discuss realistic next steps without sugarcoating the facts.
A. #6 – Communicate with honesty and a human touch
B. #3 – Create win/win solutions and communicate to be understood
C. #1 – Deliver legendary customer service by doing the right thing
D. #5 – Provide customer care with friendliness and honor
A (#6) – This is about honesty plus empathy to deliver tough news in a human way.
You find a USB drive in the parking lot labeled “Company Files.” Is plugging it in your laptop the easiest way to identify the owner?
A) Yes
B) No
B) No, unknown USB devices may pose cybersecurity risks and must be reported to IT.
Where should you aim a fire extinguisher nozzle when putting out a fire?
A) Base
B) Top
C) Center
A) Base
Remember PASS
- Pull the pin
- Aim at the base of the fire
- Squeeze the top handle or lever
- Sweep from side to side
You’re in a rut. You’ve used the same templates, methods, and routines for months. No one’s complaining, but everything feels stagnant. What’s the culture-driven move here?
A) Culture #5
B) Culture #9
C) Culture #6
D) Culture #10
B) Culture #9: Be Relentless About Improvement and Keep Things Fun
Challenge yourself to try a new tool, system, or style—and make it fun while you shake things up.
Which U.S. state is physically closest to Africa?
A. Florida
B. Maine
C. New York
D. South Carolina
Correct Answer: B – Maine’s eastern tip is closer to Africa than any other point in the U.S. mainland.
What acronym is incorrect?
A) Automated External Defibrillator (AED)
B) Health Safety Management System (HSMS)
C) Health Insurance Personal & Accountability Act (HIPAA)
D) Occupational Safety and Health Administration (OSHA)
E) Human References (HR)
C) Health Insurance Personal & Accountability Act
Correct Answer: Health Insurance Portability & Accountability Act
E) Human Reference (HR)
Correct Answer: Human Resources
This system in your car alerts others of danger
A) SiriusXM
B) Alarm
C) Tesla
D) Hazard Lights
D) Hazard Lights
In case of a fire emergency, what should you NOT do in efforts to remain safe?
A) Use the elevator
B) Reenter building
C) Collect all of your belongings
D) Find your work Bestie
E) Submit your timesheet to Vantagepoint before your exit
All of the above
You just finished a grueling project, and while the client is happy, no one on your team has acknowledged your effort. What’s the culture-driven move here?
A) Culture #7
B) Culture #6
C) Culture #2
D) Culture #3
A) Culture 7: Go the Extra Mile and Celebrate Success
Thank your teammates for their part and celebrate the win—because recognition should be shared, not hoarded.
Prior to Northpoint, Where was ECF Located Previously?
A) Northlake
B) Palm Beach Lakes
C) Beacon Circle
D) Philips Point
D) Philips Point
Under what tab should you put your training hours in Vantagepoint?
A) 510 ECF - Continuing Education
B) ECF - Regulatory Education
C) ECF - Mandatory Yearly Training
D) ECF - Compliance Training
D) 510 ECF - Compliance Training
What must employees do if they want to update their insurance coverage?
A) Inform HR to change their deductible rate
B) Call Insurance Company for assistance
C) Have a qualifying event
D) Get a referral from their physician
C) Have a qualifying event
Where is the Fire Exit Plan not located?
A) Gym
B) Break Rooms
C) Outside the elevator
D) Production Room
B) Break Rooms
A client is upset because their project was delayed due to a vendor error. You weren’t involved, but you’re the one they’re venting to. According to ECF culture, what’s the best next step?
A) Culture #1
B) Culture #2
C) Culture #3
D) Culture #4
A) Culture #1: Deliver Legendary Customer Service by Doing the Right Thing
Take ownership and offer a solution—because legendary customer service means doing the right thing, not just your thing.
The sign of the following answer: (-2) x 4 x (-3) x (-3) x (-6) =
A) Positive
B) Zero
C) Negative
A) Positive
100 Points Extra Credit: 432
(-2) x 4 x (-3) x (-3) x (-6)
(-2)×4=-8
-8×(-3)=24
24×(-3)=-72
-72×(-6)=432
What were the mandatory ECF waivers/agreements that all employees were asked to fill out in the past month?
HINT: There are 6
-Fitness Waiver
-Media Consent
-Confidentiality Agreement
-Property Damage
-Driver Safety
-Vehicle Rental Agreement