Medication Assistance
Good Record Keeping
Incident Reporting
Hand Hygiene
Fun Facts
100

Where can I go to find out the medication information for a CareRecipient I am caring for?

The CarePlan and ADLs

100

True or false: The more abbreviations I use, the better.

False

100

Name 3 common incidents in home care.

Any 3 of: falls, medication errors, pressure ulcers, infections, violence , privacy violations, malnutrition/dehydration, wandering

100

True or False: Wearing gloves eliminates the need for hand hygiene.

False

100

What colours are in the new BrossCare logo?

Blue and orange

200

If a family member asks you to administer a medication not listed in the CarePlan to the CareRecipient, what should you do?

Inform the family member that you need to contact the BrossCare nurse before assisting with any new medication. Then, call BrossCare and explain the situation.

200

Does information unrelated to the care (e.g. appointments, grocery list, visits) go in the CareChecklist or Communication Notebook?

Communication Notebook

200

How soon should an incident report be filled out after an incident occurs?

Within 24 hours

200

How long is the minimum acceptable duration for proper handwashing?

20 seconds

200

How often is the BrossCare newsletter sent?

Every month

300

A CareRecipient you are caring for has dry eyes and requests that you put eye drops in her eyes. Is this allowed?

No, anything that is applied directly inside the body of the CareRecipient (suppository, vaginal cream, eye droppings, insulin injections, etc.) CANNOT be administered by CareAides UNLESS is delegated by the nurse.

300

Do observations about the CareRecipient’s condition go in the CareChecklist or Communication Notebook?

CareChecklist

300

What's the first and second thing you should do after an incident occurs?

1) Safety check 2) Call the office immediately (or call 911 if it is an emergency)

300

What is the proper way to remove gloves to prevent contamination?

Peel from the wrist, turning the glove inside out

300

Where can I find BrossCare policies and guidelines?

Staff portal

400

What does medication assistance involve?

Includes providing verbal reminders, opening packages of medication, preparing medication according to CarePlan and scope of practice (e.g. dilute medication)

400

What is the best technique for correcting an error made in documentation?

Step 1) Draw a single line through the error. Step 2) Directly above or beside the crossed-out error, write the correct information. Step 3) Initial and date the correction

400

Explain why it’s important to use as much accurate detail as possible when filling out an incident report.

So that helpful follow-up actions can be taken to address the incident and improve the quality of care

400

What is the most effective method for reducing the spread of infections in home care?

Regular handwashing with soap and warm water

400

What is the name of your employee health benefits company?

Group Health

500

True or false: CareAides are allowed to physically administer medication to CareRecipients as long as they are trained.

False - even if they are trained, CareAides are not allowed to administer medication unless the BrossCare nurse delegates

500

What makes a good record?

CARAT: Complete (all details), Accurate (correct details), Relevant, Accessible (clear and legible), Timely

500

Explain why it’s important to fill out an incident report as soon as possible.

Enables you to report all the details of the incident while it’s fresh in your mind and allows BrossCare to promptly address the incident and take immediate follow-up actions

500

When should hand sanitizer not be used?

When hands are wet, oily, visibly soiled, irritated, damaged, or after handling harmful substances.

500

What is BrossCare’s mission?

“To enrich the health and well-being of CareRecipients through compassionate service and person-centred care.”