General Procedures
Location of Emergency Binder
Where is the cabinet left to the BOL desk?
T / F : You can search for people unaware of fire.
What is TRUE?
T / F : You should finish in process transactions in the event of a robbery.
What is TRUE? BUT don't start any new transactions.
T/ F : Person 1 and Person 2 have to leave the parking lot at the SAME TIME.
What is TRUE? EIGHT WHEELS OUT
Top Priority
What is to make sure everyone in the branch is safe?
Employees emergency responsibilities are located
What is Emergency Binder?
The 3 C's
What is Calm, Comply, and Concentrate?
You can let yourself in or out of the branch.
What is when you are the first in and last out?
Safe Haven / Safe Word
Where is SSM and who is Elijah?
Do we secure cash in the event of a fire?
What is yes if safe to do so?
Where you direct a robber if they approach you in lobby or office.
Where is the transaction line?
Your exterior inspection should include looking for.
What are broken windows, open doors, suspicious humans, etc?
Incase of any emergency we call.
What is 911 FIRST and then global security?
What can we do to assist with fire safety?
What are exits not blocked, looking for overloaded outlets, and malfunctioning equipment/worn cords?
Paper work you must fill out post robbery.
What is the Suspect Description form? (DONT DISCUSS W/ EACH OTHER)
All clear set incorrectly.
What is in the wrong window or set the wrong direction?
1-800-727-7375
What is Global Security?
Location of fire extinguishers
Where are Lobby & hall way?
Activate hold up alarm.
When its safe to do so?
Safe distance away from the building.
When is it okay to stop watching coworkers exit?