Scope of Work
Bag policy Passenger are limited to
What is Two Bag not exceeding 40Lbs
what is the weight of the bus
what is 10,050
what should a driver do when picking up and dropping off a customer in every location?
Get out of the vehicle and assistance
How many Q-strings Are used when securing one wheelchair?
what is 4 Q-strings
How long does customer have to get to you for a CNS
what is the height of the vehicle
what is 9"6
To stop for railroad Tracks a bus driver should stop _ to _ feet Before the nearest track
what is 15 to 50
Driver should only ask the customer if they are in need of assistance with boarding/unloading and not the PCA or GUEST?
False
A passenger with no wheelchair can request to use the lift?
True
what is the first call to dispatch when u arrive on time to the pick up location?
What is a Call Out
what is a code 20
what is customer NO PAID
How Many people are allow in the lift
what is 1 at a time
When assisting passenger, driver should walk
what is at the same pace of the passenger
In what direction should you board a wheelchair passenger in a bus?
Forward or Backward it is the passenger's choice
what are u doing when waiting between the six min for customer
what is looking for 3 landmark
how many feet are we allow to assist customer
what is 100 feet
what is BP, WC,CN and AM?
what is Blind person, wheelchair, can support and ambulatory
If an passenger does not have their AAR ID card they may use another form of an acceptable picture ID
TRUE
To avoid a wheelchair tip over you should
what is make slow steady turn
what is a CNS
Customer No Show
What are to two things an operator should carry that keeps accurate time and know the 5 borough
Timepiece and street map
what does the scope of work say about assisting passengers with equipment?
What is assistance must be both verbal and physical as needed
When collecting the fare it is the driver responsibility to collect fare
Outside, unless weather ,disability and or situation do not allow it then passenger may pay after begin boarded
what is the procedure when you have a transporter chairand and what the difference between a transport chair and a wheelchair?
what is ask the customer if they can transport to one of our chair and the difference is transport chair have small wheels and fragile
How many calls u need to give dispatch before a CNS
what is 2 first call is a call out and second 6 mins