Listening
Be aware of eye C------
What is contact?
Generally the worst emotion to express when trying to communicate
What is anger?
Begin with what kind of statements
What is "I"
Feeling -------- about yourself is always important
What is positive?
You should always project your V---- when you speak.
What is voice?
I ask for what if I do not understand
What is clarification?
To empathize means to
What is put yourself in someone else's shoes?
Pay attention to what kind of communication
What is nonverbal?
Two "C" words in setting healthy boundaries
What is clear and consistent?
It is ok to say --
What is NO
I should never plan my R------e while the other person is talking
What is response?
It is always helpful to keep a sense of -----
What is humor?
Focus on the present and not the ....
What is the Past?
It is always important to know your own
N---s
What is needs?
Always ask --------- if you do not know the answer
What is questions?
I should never finish the other person's
S--------s
What is sentences?
Stop and ----- before you respond
What is think?
Know when to apologize and -------
What is forgive?
Make T--e for yourself.
What is Time?
Good body posture for Assertiveness is
What is upright and looking at the person
I should always maintain open body -------
What is posture?
Attack the P----m not the person
What is problem?
Don't take it P--------y
What is Personally
It is always ok to ask for
H---!
What is Help
It is important to be respectful of other's thoughts and
F-------
What is feelings?