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Expectations
Supervising/Training Students
Cash Handling
Food Safety & Sanitation
Soda Pop Culture
100
Clean and proper uniform, punctuality and attendance attitude, service and teamwork
What are the standards for being a Student Supervisor?
100
Scheduling, cash handling and training
What are examples of what I could be doing as a Student Supervisor?
100
Look and feel; watermark; security thread; color shifting ink; face match.
What is how to spot a counterfeit?
100
20 seconds
What is how long you should wash your hands?
100
Popular snack cake which was invented in 1930 and closed production in 2011 due to company bankruptcy. Recently resumed production in 2013.
What is Twinkie?
200
Experience, modeling the actions of others, reflection and interaction
What is how we can learn from others?
200
Auditory, kinesthetic, visual
What are the 3 different learning styles?
200
Drawing a line through incorrect amount (so that it's still visible), writing in correct amount and initialing.
What is the procedure for correcting opening bank count?
200
40 degrees-135 degrees
What is the temperature danger zone?
200
Pickles, extra spread, grilled onions, and mustard fried onto each meat patty
What is In-N-Out's 'Animal Style' burger?
300
Providing direction, validation, motivation and encouragement
What is the role of a mentor?
300
Specific about what will be done, measurable, attainable, results-oriented and time bound
What is a SMART goal?
300
2 persons are engaged and focused on a cash counting activity together- both are responsible for the accurate accounting of those funds
What is Dual Custody?
300
The transfer of pathogens from one surface to another
What is cross-contamination?
300
This item is one of the best-sellers at Dining retail locations.
What are Flaming Hot Cheetos?
400
Anticipating needs, listening, showing a sense of urgency, finding solutions, giving appreciation
What is great customer service?
400
Information about our behavior that allows us to choose whether to continue or to change our behavior
What is feedback?
400
Snapshot of a cashier's shift transactions vs. entire report plus zeroing out.
What is the difference between a Z and an X report?
400
After sneezing or touching face/hair; between tasks; after using the restroom
What are examples of when to wash your hands?
400
The longest line in the dining hall servery can be found waiting for this item.
What are chicken nuggets?
500
7% words, 38% tone, 55% body language
What is Mehrabian's communication study?
500
Context-behavior-impact-invite response-plan next steps
What is the correct way to give feedback?
500
Dining's policy when counting a bank out to not hand the cashier the Z report.
What is a "blind count"?
500
Controlling time and temperature; cleaning and sanitizing; personal hygiene; cross-contamination
What are the 4 tenets of food safety and sanitation?
500
Popular pastry invented by a NYC pastry chef which is described as a cross between a donut and a croissant.
What is Cronut?