Sale Process
What is the name of our Sales Process
SEG - Sales Engagement Guide
What are the names of our 2 types of secure products
Kinetic Secure and EERO Secure
How much does the gig cost w/modem?
$60.98
Name products included in VAS
All Secure products and Digital Phone
Where do you go to check to see if an address is serviceable?
Not your manager - uqual
What is the 2nd step in the sales process?
Discovery
What is the name of the secure product for our <=300mbps
Kinetic Secure
What does the Fiber Max package include?
Highest level speed of internet, eero+, premium tech support, wifi extenders, eero modem
What is the goal for PIC Rate?
<=15%
Besides your email where else would you find your daily dose
Corner Store
Name the type of close we use?
Assumptive
Name the package or packages that include parental control?
Kinetic essentials, Kinetic Secure plus, eero and eero+
Price for Kinetic Secure Essentials?
$5
What is the expected start and stop time throughout your day?
10:30 am Start
6pm Stop
Where would you go to check on order status?
Wincare
closing the sale
What is the fourth step of the sale process?
What secure package includes identity theft?
eero+
Which value added service cost $25?
Digital Phone
25 new customer adds
Who are your resources to improve your sales skills?
Manager, ASM, Sales Coach and Peers
What are the 2 things you should be doing throughout the call?
Building Rapport and Handling Objections
True or False? Banking protection is included in eero +
False- Only Kinetic Secure Plus
Name the present reward cards and which package applies to each?
Gig = $100
2 Gig- $200
Fiber Max=$300
What is the VAS percentage target?
80%
Who controls your daily and weekly activity?
You