Apple Watch
You will most likely Offer this watch to older people with health issues wanting to track their health issues or health in general.
Apple Watch Series 6
This is the Pr doc you would use to learn about the different chat styles.
PR39341 Recognize Chat Type
Which iPhone comes with the storage capacity of 1TB
13 Pro and the 13 Pro Max
This is the only iPad available in Purple and Starlight
iPad mini
These accessories is designed to deliver Active noise cancellation for immersive sound, Transparency mode so you can hear your surrounds.
AirPods Pro
AirPods Max
This Apple Watch includes the QWERTY keyboard that lets you tap or slide from letter to letter with Quick Path. It uses machine learning to predict the word you are typing.
Apple Watch Series 7
You will use this PR doc when needing the proper verbiage and response for your customer. This PR doc will help you to properly respond to your customers.
PR4299 Chat Prepared Response Quick Response
Which iPhones are not available in product red?
iPhone 13 Pro, 13 Pro Max, iPhone 12 Pro and 12 Pro Max
Which iPad uses the lightening cable?
iPad 9th generation
This accessory is a line of portable media player and multi purpose mobile device design. This accessory includes the Apple EarPods, Lightening cable and Quick starter guide.
iPod touch
Family sharing is only is only available on this series watch.
Apple Watch series 6 - GPS+Cellular
You will use this PRdoc to learn how to assist customers that maybe emotional or threatening actions.
PR4120 Work With Difficult Interactions
Which iPhone Models only have the wide camera mode?
iPhone SE (2nd generation) iPhone XR
Which Apple Pencil Magnetically attaches and pairs to the iPad?
2nd Generation Apple Pencil
This accessory helps you locate lost items. You can play sounds on the built in speaker by going to the new item tab in Find My App.
AirTag
You would recommend this watch for customers that like to keep track of their fitness and daily goals. People who want an Apple Watch for the basic use or A high school/college student who maybe on a budget.
Apple Watch Series 3
You will use this Pr doc to identify the types of inappropriate chat behavior.
PR4176 Respond To Customer Chat Abuse
What is the lightest weight iPhone we carry (the least heaviest)?
iPhone SE (5.22 ounces)
What two iPad models come with the Face ID?
iPad Pro 11in and iPad Pro 12 in
This accessory brings the best of TV together with your favorite Apple device and services.
Apple TV
This Apple Watch is only available with the GPS options. This watch we carry no longer has the GPS+Cellular option available.
Apple Watch Series 3
You will use this PR Doc to locate the model that guides and helps create a constant exceptional customer experience that is memorable, personal and unique
PR47189 Customer Engagement Model for Chat
What is the name of the feature that gives the camera faster autofocus in low light and next level AR experience.
LiDAR Scanner for Night Mode Portraits
Which iPad is priced at $879.00
MacBook Air 256GB, with wifi + Cellular
This accessory comes as a duo that conveniently charges your compatible Apple products. It folds together neatly so you can easily take it with you where you go.
Magsafe Charger