SALES FOR EXEDE!!!

Look at that... Package!

100

EXEDE OFFERS DATA PACKAGES IN WHAT INCREMENTS?

What is 10 GB, 15 GB AND 25 GB

200

$49.99, $79.99 AND $129.99 SHOW UP ON THE CUSTOMER'S BILLS AS

What is THE BASE PRICE FOR THE 10 GB, 15 GB AND 25 GB PACKAGES.

300

MY SERVICE HAS SLOWED DOWN AND IT'S NOT QUITE TIME TO PAY THE BILL. WHAT CAN I DO?

What is EITHER TAKE ADVANTAGE OF OUR LATE NIGHT FREE ZONE TO DO MOST OF YOUR DATA USAGE OR CHOOSE TO ADD MORE GB's TO YOUR DATA PACKAGE.

400

I'VE NOTICED THAT I AM CONTINUALLY CUTTING IT CLOSE OR GOING OVER MY DATA USAGE. IF I WANTED TO UPGRADE MY PACKAGE, HOW MUCH WOULD IT COST ME AT THE TIME OF UPDATE?

What is ABSOLUTELY NOTHING. YOU WILL ONLY HAVE A PRICE DIFFERENCE IN YOUR MONTHLY BILL.

500

UP TO 12 MB DOWNLOAD AND 3 MB UPLOAD?

What is THE SPEED OF SERVICE

LET'S GET PHYSICAL

100

THERE NEEDS TO BE A LICENSED TECHNICIAN TO DO THIS DUE TO THE POINT BEAM TECHNOLOGY.

What is INSTALL THE EXEDE EQUIPMENT.

200

I CAN TAKE MY DISH DOWN ANY TIME I WANT.

What is NO. A LICENSED TECH NEEDS TO HANDLE THE DISH.

300

THIS COULD EASILY DISRUPT MY SATELLITE INTERNET SERVICE.

What ARE ENVIRONMENTAL ISSUES OR A FOOTBALL... (LOL JUST A LITTLE HUMOR IN THERE)

400

A CERTIFIED TECHNICIAN CAME OUT TO MY HOUSE AND TOOK SOME MEASUREMENTS AND MADE SURE THAT THERE IS A CLEAR PATH TO THE SOUTHERN SKY. WHAT STEP IN THE INSTALLATION PROCESS IS THIS?

What is SITE SURVEY

500

THIS IS THE PREFERRED PLACE TO HAVE YOUR DISH MOUNTED.

What is THE ROOF.

TECHNICALLY SPEAKING

100

FASTEST SATELLITE INTERNET AVAILABLE?

What is EXEDE

200

WHO HAS A LATE NIGHT FREE ZONE OF 2AM- 8AM?

What is HUGHSNET

300

I WANT TO PLAY CALL OF DUTY, CAN I?

What is YOU CAN BUT YOU WILL PROBABLY GET SHOT EVERY TIME DUE TO THE LAG TIME.

400

THIS IS CHARGED ACCORDING TO STATE.

What is SALES TAX.

500

IF I CANCEL MY CONTRACT EARLY, WHAT HAPPENS?

What is GET CHARGED $15 A MONTH FOR EVERY MONTH THAT IS LEFT OF YOUR CONTRACT.

BUT I DON'T LIKE IT!

100

THIS ALLOWS US TO KEEP YOUR MONTHLY COSTS LOW.

What is CONTRACTS

200

THIS GUARANTEES THAT THE EQUIPMENT WILL EITHER BE FIXED OR REPLACED IF DAMAGED.

What is THE WARRANTY.

300

THIS IS ENFORCED BETWEEN THE HOURS OF 5AM AND 12AM.

What is DATA USAGE CAP.

400

I DON'T WANT MY DISH MOUNTED ON MY ROOF.

What is THE TECHNICIAN CAN MOUNT IT ON THE OUTER WALL OF YOUR HOME WITH A CLEAR VIEW OF THE SOUTHERN SKY.

500

WHAT IF I DON'T WANT MY DISH ON MY ROOF OR WALL?

What is THE TECHNICIAN CAN SPEAK WITH YOU ABOUT THAT WHEN THEY COME OUT TO DO THEIR SITE SURVEY.

MISC.

100

YOU CAN GO TO A MEMBER OFFICE TO DO THIS.

What is A FREE TRIAL OF THE EXEDE SATELLITE INTERNET SERVICES.

200

CAN I WORK FROM HOME USING MY VPN?

What is MOST VPN'S DO WORK BUT THERE IS NO GUARANTEE DUE TO THE ADMINISTRATORS RESTRICTIONS.

300

WHAT QUESTION WOULD A CUSTOMER ASK TO WARRANT THIS ANSWER "COMPARATIVELY SPEAKING, EXEDE IS COMETITVELY POSITIONED AND FEEDBACK IS THE SERVICES OFFERED ARE FAIRLY PRICED FOR THE LOCATIONS OF SERVICES"?

What is WHY DO THE PRICES SEEM SO HI?

400

YOU WOULD ASK THE QUESTIONS DURING WHICH SITUATION: WHAT OTHER SERVICE PROVIDERS ARE YOU CONSIDERING? CAN I CLARIFY ANYTHING FOR YOU?

What is I WANT TO SHOP AROUND AND COMPARE.

500

HOW DO YOU HANDLE THE "I HAVE TO TALK IT OVER WITH MY OTHER HALF" QUESTION?

What is "I TOTALLY UNDERSTAND AND I WOULD BE HAPPY TO CLERIFY ANY QUESTIONS BOTH YOU AND YOUR OTHER HALF MAY HAVE.' and then go on to answering any other questions that they may have.