Sales Basics
This is the first step of the sales process where you identify potential customers.
What is prospecting?
A customer says “It’s too expensive.” This is an example of this common sales challenge.
What is a price objection?
This company is famous for selling iPhones and was founded by Steve Jobs.
What is Apple?
observing, listening and questioning
What is the steps to determining needs?
Name of Drake's son
What is Adnois?
This is when you ask questions to understand the customer’s needs.
What is discovery?
A good response to objections usually starts with this skill.
What is listening?
This billionaire built Tesla and SpaceX.
Who is Elon Musk?
emphasizing customer satisfaction and future business
What is relationship marketing?
What's LeBron's middle name?
What is Raymone?
This technique repeats part of what the customer said to show you understand them.
What is active listening?
This method handles objections by agreeing with part of the concern before responding.
What is the feel–felt–found method?
This shoe company’s slogan is “Just Do It.”
What is Nike?
profit and comfort
What is the two types of customer buying motives?
U of O was founded in what year
What is 1876?
This sales strategy focuses on solving the customer’s problem rather than pushing a product.
What is consultative selling?
When a customer says “I need to think about it,” they are usually hiding this.
What is an unresolved objection?
This CEO helped turn Starbucks into a global coffee empire.
Who is Howard Schultz?
When a customer continuously demands discounts and better offers.
What is price sensitivity?
Which two seas does the Suez Canal connect?
What is Mediterranean Sea and the Red Sea?
This metric measures how many deals you close compared to how many opportunities you had.
What is close rate?
This technique asks questions to better understand the objection before responding.
What is probing?
This book by Dale Carnegie is a classic for sales and networking.
What is How to Win Friends and Influence People?
“Your competitor is cheaper.”
What is a price objection?
Name every executive member
What is Alex, Cam, James, Jaslyn, Matanel, Henry?